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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,824 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy set up, good price. Would recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works wonderfully...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced Brand X, which died on me. I had it less than one year & the guarantee was so strict that I didn't bother getting a refund. No more Brand X. These units were more powerful & you could hear with them much louder & clearer. I will buy Panasonic from now on...

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Lovely customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and items.. they gives the best anytime, anyday! Love Bestbuy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with both the service and the product. It’s wonderful to know we could meet your expectations anytime, any day! Your kind words mean so much to us, and we’re grateful for your support. Enjoy your new telephone! - F Panasonic

  • Rated 4 out of 5 stars

    Cordless Phone System not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain aspects are not easy to use since the instruction guide does not explain how to do something or how to fix something.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback. We understand that some features can be tricky without clear guidance, and we appreciate you sharing your experience. We’ll make sure your input is passed along to help improve future instructions. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of phones. Easy to setup and get working. Range is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Reached all the way across our business.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    i like your service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good you give the best service i will tell my family and friends about you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We're delighted to hear you're happy with our service and truly appreciate your recommendation to family and friends. Your support means so much to us! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was right, three phones that are all connected. Easy to learn to use. Put one in the family room, one in the living room and one in the bedroom.Happy with my purchase of these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Set Of 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of home phones. Perfect for seniors and for those who cant uses smartphone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review! We're thrilled to hear you love the product. -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Mr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, convenient easy to use. The sound, volume, and clarity is excellent

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phones Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace the wireless phones and these were a snap to set up. Good sound and plenty of features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent design, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone for the plastic finish that won't rub off, like my former painted ones did. The larger numbers are helpful. The volume settings are too low: I have to put the phone on speaker to hear clearly, and I have excellent hearing. The setup instructions for some features are difficult to follow: call blocking, for example.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    panasonic still number 1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has never failed when it comes to cordless phones, love the call block on the phone ,battery life is so great just so happy with this phone worth the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phone

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for family member who needed a new phone. It took them a very short period of time to get used to it but the sound quality is good and they like it now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Good phone system

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great phone system for my apartment because the battery lasts a long time

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Edith! We’re so glad to hear the phone system is a great fit for your apartment! Long battery life is definitely a key feature we’re proud of, thank you for sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone-Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phoe system replaced on that was worn out. The features have been updated from the last one and it is easy to use. Now I have to start blocking all of the old numbers again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone and easy to follow instructions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the phone easy to install and set up. Good sound and ring tone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Will last a long time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Panasonic good quality. Easy to setup and get in use right away.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    NKHS2020

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with the phone. However, with so many functions on the phone it would be helpful if the printed instructions were more step by step and in greater detail.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback.
      Whenever you require assistance, please contact our support team: shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Good System With Many Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this system once before. It died an early death from a power spike that got through a very old UPS that should have been replaced a long time ago. I had replaced it with a Panasonic model that turned out to be an unsatisfactory system, lacking many of the features the AT&T system had. I returned the Panasonic and purchased another AT&T system after one week of using the Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic