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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,831 reviews
  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Good quality phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I can B LOCK those unwanted calls! Great quality phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    It only gets better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phone+. I had been using the earlier version of this phone and it served me quite well. This version includes spam filtering which I find quite convenient as well a answering machine. I am quite happy with this new version.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic does it best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were disappointed when a power surge took out our old Panasonic system, but we are really happy with how much better this one is. Even with all the new functionality, it's easy to use, and we couldn't be happier with the set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall these phones work just fine, being mindful of just a couple of things. 1) the # of rings prior to automatic p/u going to Vm and 2) the overall volume if phones are for the elderly or someonme with hearing issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good telephone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dex 10 is easy to hear. it was easy to set up. the buttons are large.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far, so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these phones have proved ergonomic and easy to set up. We had 20 year old Panasonic phones previously, and the newest version we just bought is much more user-friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    panasonic

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we needed. quality product. easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    good phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically they're good phones. Loads of features, far more then we need. The reason for only four stars: It's kind of tedious to go thru the menu to get to basic options (like speed dial numbers). The voice caller ID completely butchers the names. We leave it on for the amusement factor (kinda bored right now).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones! Good sound quality, easy to use. Would highly recommend these!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    A phone that ends robocalls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Detects and disconnects robocalls. Sound quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    The phone has a lot of features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set has a lot of interesting features, but some I really don’t need or would use. I have had Panasonic phones in the past and they were very good phones. The sound quality is fair to poor and the volume could be better. Received a cell phone message that was difficult to hear, but if the unit little more volume it would have been great. The backup power system is a great idea, but most people nowadays have their phone connected to their modem and if it doesn’t have a battery backup then the phones won’t work. Use of the voicemail system is okay and I might need to read the manual a little closer, but it provides the date of the message at the end of the message so you have to listen to the entire message to know when it was sent. I would not recommend this phone to a friend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the call blocking feature and how easy it was to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Top brand that’s reliable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Excellent features. Easy install and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic set of phones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of phone are very efficient, easy to use, and have very good features: needed and those which make your life easier. It is beautifully designed and the grip is excellent. Very efficient brand, to say the least.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We love hearing from you! Thank you for leaving feedback for us. -C Panasonic

  • Rated 5 out of 5 stars

    Great range throughout our house

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home phone switched from Verizon landline to Xfinity voice, so couldn’t use old hardwired phones anymore. The new Panasonic base is plugged into the cable/voice router and has great regular and speakerphone function. Plus range for handsets is excellent throughout our home which is 60 yr old plaster and lathe walls, so not always easy to get signals throughout our house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone work well and having multiple handsets is very helpful. We can each have one in our offices and one in a central location so one is always handy. The features are easy to use. I had no issues with it so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. Thank you for the nice feedback! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. fast service. Easy set up. Good price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    Cordless Phone System not the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certain aspects are not easy to use since the instruction guide does not explain how to do something or how to fix something.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback. We understand that some features can be tricky without clear guidance, and we appreciate you sharing your experience. We’ll make sure your input is passed along to help improve future instructions. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    east to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great for our needs, ease to se up sound quality fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones. I really like the call block button. It makes it so I dont have to go through hoops to block a caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It is our pleasure to read your valuable feedback. Thank you for this! -C Panasonic