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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,831 reviews
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Everyone at the Setauket store was extremely kind and professional to me. They gave me the red carpet experience as if I was going to the Oscars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gloria! We’re thrilled to hear about your excellent experience with both our phone system and the team at the Setauket store! Providing outstanding service and quality products is something we take great pride in. Thank you for sharing your story! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Instructions were a little difficult but other than that the sound is excellent. Different tones for the groups is a good feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No static on the line, easy to use guide for adding names to the directory

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 14 year same product and an a updated version. Base a lot smaller and neater than original, handhelds a bit smaller, great features and so far works great with no issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work very well sound is very clear.Caller Id is very helpful

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old School, New Version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace, my 91 year old mother’s, home phone. Was pleased to find an updated version of her old phone, that She is able to easily navigate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    I like everything about this phone set.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has nice features, like: announcing who’s calling; the feel of the rubber key pad is nice and grippy; the backlight is helpful without being intrusive; and the information /data is easy to read on the display screen. I’m glad I purchased Panasonic product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    New phone system calling!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system does what I expected and replaces an old system by the same brand. We are happy with the new system and it was priced reasonably.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 3 sets of these over the years - we use them now for a land line VOIP and as intercom to talk upstairs -Panasonic has been the best

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. -C Panasonic

  • Rated 5 out of 5 stars

    New phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with my purchase. I live in a 2 story house so I need phones on every level

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Nancy! Thank you for your review! We’re delighted to hear you’re happy with your purchase and that the phones are meeting your needs in a multi-level home. Your satisfaction means a lot to us! - S Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for my mom, great price and easy to setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We're so glad this worked out for your mom! We hope she loves all of its helpful features like Talking Caller ID, one-touch call blocking, enhanced volume control, and a digital answering system. Plus, with up to five handsets included (and support for six total), it's perfect for staying connected throughout the home. - C Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range, clarity, and features on this phone set; very satisfied!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone, compact easy to program and set up, love the block feature!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system is easy to use, good quality sound and easy to program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Except the batteries!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is Great. I would have given 5 stars if it wasn't for the batteries. They didn't hold a charge like the original Panasonic batteries. I'm going get some Duracell batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with large screen and buttons. Good quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review! We sincerely appreciate your feedback. - S Panasonic

  • Rated 5 out of 5 stars

    Ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great tool for my mother and I. This system allows us to have a phone in every area in our home. This allows my mother to call me from her room using the intercom mode on the phone. This also allows me to easily reach out for a phone device, since these devices are all over our home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 5 out of 5 stars

    i like your service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good you give the best service i will tell my family and friends about you.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind words! We're delighted to hear you're happy with our service and truly appreciate your recommendation to family and friends. Your support means so much to us! - S Panasonic

  • Rated 5 out of 5 stars

    Lovely customer service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and items.. they gives the best anytime, anyday! Love Bestbuy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your glowing 5-star review! We’re thrilled to hear that you had such a positive experience with both the service and the product. It’s wonderful to know we could meet your expectations anytime, any day! Your kind words mean so much to us, and we’re grateful for your support. Enjoy your new telephone! - F Panasonic

  • Pros mentioned:
    Caller id, Features

    Rated 5 out of 5 stars

    Great phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 5 phones. Lots of features. Announces the caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic