Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 2,824 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    panasonic

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly what we needed. quality product. easy to use

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    good phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically they're good phones. Loads of features, far more then we need. The reason for only four stars: It's kind of tedious to go thru the menu to get to basic options (like speed dial numbers). The voice caller ID completely butchers the names. We leave it on for the amusement factor (kinda bored right now).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced 14 year same product and an a updated version. Base a lot smaller and neater than original, handhelds a bit smaller, great features and so far works great with no issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great quality!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones! Good sound quality, easy to use. Would highly recommend these!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the call blocking feature and how easy it was to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    A phone that ends robocalls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone. Detects and disconnects robocalls. Sound quality is great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Top brand that’s reliable.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight. Excellent features. Easy install and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    The phone has a lot of features.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone set has a lot of interesting features, but some I really don’t need or would use. I have had Panasonic phones in the past and they were very good phones. The sound quality is fair to poor and the volume could be better. Received a cell phone message that was difficult to hear, but if the unit little more volume it would have been great. The backup power system is a great idea, but most people nowadays have their phone connected to their modem and if it doesn’t have a battery backup then the phones won’t work. Use of the voicemail system is okay and I might need to read the manual a little closer, but it provides the date of the message at the end of the message so you have to listen to the entire message to know when it was sent. I would not recommend this phone to a friend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Phone. fast service. Easy set up. Good price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 5 out of 5 stars

    New phone system calling!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system does what I expected and replaces an old system by the same brand. We are happy with the new system and it was priced reasonably.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great range throughout our house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home phone switched from Verizon landline to Xfinity voice, so couldn’t use old hardwired phones anymore. The new Panasonic base is plugged into the cable/voice router and has great regular and speakerphone function. Plus range for handsets is excellent throughout our home which is 60 yr old plaster and lathe walls, so not always easy to get signals throughout our house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic the Best

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had 3 sets of these over the years - we use them now for a land line VOIP and as intercom to talk upstairs -Panasonic has been the best

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. -C Panasonic

  • Rated 5 out of 5 stars

    Happy Mom

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful item i bought it for my Mom. And she is so happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Marvin! Thank you for sharing your experience. We’re delighted to hear your mom is enjoying the telephone and that it’s making her happy. - S Panasonic

  • Rated 5 out of 5 stars

    My review

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already using works great so far needed to replace my old worn out home phones which I had for many years also Panasonic Brand

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for the wonderful 5-star review! We're happy to hear that your new Panasonic phone is working great and has stepped in perfectly to replace your old, well-loved set. It’s always an honor when customers choose to stay with us for the long haul, here’s to many more years of clear calls and reliable performance! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    east to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great for our needs, ease to se up sound quality fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what i needed in an 3 room apartment. Works well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your fantastic review! We’re so happy to hear the telephone is working perfectly for your 3-room apartment. It’s great to know it meets your needs so well. We truly appreciate your support! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    good sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No static on the line, easy to use guide for adding names to the directory

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Except the batteries!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is Great. I would have given 5 stars if it wasn't for the batteries. They didn't hold a charge like the original Panasonic batteries. I'm going get some Duracell batteries.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work very well sound is very clear.Caller Id is very helpful

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    I DON'T HAVE TO RUN TO ANSWER MY PHONE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate having that many phones. 5 - out in my garage ... down in basement basement, in my bedroom, in my study, in my kitchen. Wow! Very good sound volume, too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the 5-star rating! We love hearing how convenient that many phones can be! We’re glad the sound volume is hitting the right note too. Thanks for sharing your enthusiasm and for choosing our telephone system to keep you connected everywhere! - F Panasonic