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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,831 reviews
  • Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old phones that we had for probably over 10 years that quit working properly. Very satisfied with the new phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sharon! Thank you for the kind words and 5-star rating! We’re honored our phones could step in after 10+ years of service from your old set. Here’s to many more years of reliable, crystal-clear conversations ahead! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic phones for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is all "plug and play". Sound is clear and easy to adjust. Pricing is very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use and handy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member who is 92 has no problem using it He also likes the fact have a phone in five different spots including one in the bedroom with three in living room and main base in kitchen Gives comfort that he can answer the phone without rushing to answer it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phone are a worth while investment. The block calls is the best feature. We no longer get daily unwanted robots calls. I definitely recommend this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Talkathon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use the Panasonic brand for my home phone needs. Every time I purchase a set Panasonic comes up with a new improvement. You have to read the booklet to find all the features your phone set has. This is a excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Momma's Mothers Day

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Momma loves this phone because she can use it better than the old one she can see it better. As well as turn up the volume on side of the phone. When shes on the phone she can see whos calling in.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what i needed in an 3 room apartment. Works well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your fantastic review! We’re so happy to hear the telephone is working perfectly for your 3-room apartment. It’s great to know it meets your needs so well. We truly appreciate your support! - F Panasonic

  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I needed, easy set up and ringer is loud enough for a hard of hearing person to hear. Easy to read display. great buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Purchased for my parents

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephones were purchased for my elderly parents to replace a previous Panasonic telephone product. It worked out of the box and my parents were able to use it with limited instruction and set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Nice units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these new phones for several weeks and we are very pleased. Caller ID numbers show up in bold type that is easy to read across the room. It was affordable in price for a set with 5 receivers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Sales person and installers were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out as I was told. This is the first time that I ordered appliances from Best Buy and the sales staff and the installers were absolutely great. The appliances arrived on time and the installers did a super job including vacuuming where the old appliances were.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Cheers to Panasonic and Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a single phone on the fist floor, this phone and answering machine were about 25-30 years old and failing so despite my step mothers old ways I purchased this Panasonic cordless set of 3 hand sets (one for each floor). I love this new cordless phone system.She doesn't have to run down a flight of stairs to answer the phone any more but she wont admit to me I made the correct decision to get this phone system. I am a Happy customer here!!...so is my stepmom.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Updated Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working just fine and seems to be a little easier than the older phones that I had. Easy to read and simple to operate. I'm even savings some money on my phone bill which is good !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 3 out of 5 stars

    Low volume

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wear hearing aids. The volume contol does not go loud enough as my older phone set. I was disappointed. Other rhan that, extensions work OK.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear the extensions are working well, but we understand your concern about the volume control. Your input is valuable and helps us improve our products to better meet customer needs. Thank you for sharing your experience! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New land lines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good & works fine.needed a more expansive unit than I had and this works for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Comfortable to hold. I like being able to check messages with the handset.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    They do the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system is fine, easy to set up and use. Simply put - it does what it is intended to do. Got great value on it with an American Express special offer through BestBuy.com ($50 back on purchase over $50).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. In addition, to visual caller ID the product provides audio ID also. We have not experienced any reception loss when moving further distance from the base station and battery life is good. I also like that you can add additional telephones if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have consistently purchase this brand and style for a reason. Easy to set up and use. The charge does not seem to last long but that is why we have three. This is a good system with good reception throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic phone system at the Best Buy store and read all the details. Setting up the system was very easy. Once charged, all the phones and answering machine work efficiently. The voice quality from the answering machine is perfect. Messages are clearly understood.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic