Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,824 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Landline

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set for my father. He is elderly and needed his landline back. This phone is user friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good reception all over the house, even upstairs. Easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Landline

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works as expected good value or price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for your review! We’re glad to hear setup was easy and that your phone is working just as expected. We appreciate you choosing Panasonic! - S Panasonic

  • Rated 4 out of 5 stars

    Panasonic portable phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working on figuring out the phone. But when I dropped the phone and I’m speaking with somebody the call disconnects.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for sharing your experience with our portable phone! We’re glad you’re getting familiar with it and appreciate your feedback about the call disconnect issue when dropped. We understand how important a reliable connection is and hope your experience improves as you continue using it. Wishing you smoother calls ahead! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic Landline Phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Best Buy and the Panasonic phones are our land line phone to go to when we need a new one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    High tech phone made it simple

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is user friendly. You can hear messages in any 3 phones. You set one phone & it applies to all 3 phones including your phone book, ring tones etc. Large bright numbers easy to read & most of all it uses AAA batteries that you can buy in any store.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Cordless phone Set

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job for my home office. Great price for so many features. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was very easy to setup and has been working fine. Have not had an opportunity to try out all of the features yet. This was a replacement for my previous Panasonic Answering system which lasted over 12 years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wireless Home Phone

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are very functional and sound great, but the visual presentation is child like.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Good Range

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended range is enough for me. The phone works at least 100ft from the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good Phone For The Price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a 15 year old cordless telephone...set up was easy...good clarity...digital answering is very good...the Block function seems to working and nuisance calls have significantly decreased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Met expectations

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As advertised. Touchpads suppress with ease. Volume control, speakerphone, and call block are significant options. Would have preferred a pewter/brushed stainless option. Easier to clean than the black.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy to use long battery life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set it up in a matter of minutes, the buttons are easy to read and press. The sound is clear on speaker mode or on regular ear speaker. The battery last longer than I have been able to measure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wireless phone review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and user friendly. The price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the phones work really great and there has not been any trouble hooking them up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product good volume and you can actuality understand when it calls out the callers name.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    petal, ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good phone. Like to have five phones. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for your feedback! We’re glad you find the phone affordable and easy to use. Having five phones sounds like a great setup! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    3rd set of these phones and wouldn't buy any other

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third set of these phones, so if you are old school like us and have a land line these are the only phones for you. Get the cell version and you can have a hybrid land line. Very clear speaker phone and one button number block.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love in nice design not to small, aaa batteries so easy to find if you need to change, love the call blocking feature and you can add numbers easily, love the intercom and being able to hear messages from phone as well as machine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Panasonic

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased Panasonic phones. Mainly because the answer machine doesn't play the greeting outloud when screening calls. It has notification light on phones for messages. I hate that It records blank and hang up messages. My old one did not keep blank or hang ups. Plus you can't use phone, caller ID, etc while listening to messages. Hard to find a brand that does it all anymore.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic