Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 2,831 reviews
  • Rated 5 out of 5 stars

    Great buy.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is very good, and the signal is clear. Robocalls are eliminated by the robocall blocker setting on the answering machine. The headset jack on the handsets are a must for me to work.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    Art S

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had good service from Panasonic phones. I needed 5 handsets and this set had a fair price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loaded all numbers into memory, set up speed dial section and off and running! Relatively painless. Options available for use as desired. Very pleased with the units flexibility.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality covers house

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows for a phone close no matter where I'm at in the house. Wish the charge lasted longer, but the needs charging spoken warning does help locate the phone set down around the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Nice set of phones for home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of phones to replace several different brands used in our 3,000+ sq ft home. They were packed well and easy to set up. I would suggest this set as a nice whole house phone solution.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    CHARGE DOESN'T LAST LONG

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones and their functions are fine, but the CHARGE DOES NOT LAST. We just got rid of an old Panasonic set with handsets that could stay off the charger for 3 days. These barely last a day before the "Low Battery" message starts yapping. I even tried updating the internal batteries with ones with higher capacity but it made no difference.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Good but a little bit of noise

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, this system seems to operate as expected with the exception that there is some noise from the speakers when used. Because these were a replacement to our prior system that was taken out due to lightning, I'm not sure if the noise/static is a result of an issue somewhere else in our electrical system or not but an old analog phone does not have the same noise. Otherwise, it seems like a good system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 4 out of 5 stars

    Mrs P Kusnic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but wish there was an easy way to transfer my phone numbrers to the new one

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Patricia! Thank you for your feedback! We're delighted to hear you're enjoying your new phone. We truly appreciate you sharing this suggestion. Input like yours helps us as we continue to improve our products. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice system.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system and easy to use. Just follow the instructions for system options. East to see without prescription glasses. It was a great option for my father.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Kim

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent made my parents and father in law buy too

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided them with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone is working

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 30+ year old set.... impressed with the packaging of all the parts that came in the box.....waseasy to set up... still learning functions..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us, we are glad to know that you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    it actuall works when you plug it in

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT ACTUALLY BLOCKS SOME OF THE TELEMARKETERS / SPOOFER'S AND PSHIERS. HOWEVER IT REQUIRES MASTERS DEGREE IN ENGINEERING TO PLUG IT IN AND PROGRAM.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplified phone system. It is a basic landline with answering machine. Easy to setup answering machine. It is also easy to retrieve calls too. Great have a set of 3!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    For the house

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. My wife and daughter both got this model. Our answer phone was having trouble staying charged and one of the phones wouldn't charge at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 5 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have set up phones. They are working perfectly. I am happy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Great phones!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Panasonic cordless phones in the past. We always had a great reception with them. So when our old phones began to wear down we bought a new set of Panasonic phones. I like that there are five handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good product at good value prices

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality phones at good value prices. Overall good product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 4-star review and are delighted that you enjoyed your experience with us! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value phone system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery life and easily programable. This is my second set, I bought one for my mother as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old school works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very old version of the same product. Easy to set up. Old school and works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is east to use,, The ringer is loud, the answering machine works perfectly, overall this is a great product. I'm very satisfied with my Panasonic phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic