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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 2,824 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    CHARGE DOESN'T LAST LONG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones and their functions are fine, but the CHARGE DOES NOT LAST. We just got rid of an old Panasonic set with handsets that could stay off the charger for 3 days. These barely last a day before the "Low Battery" message starts yapping. I even tried updating the internal batteries with ones with higher capacity but it made no difference.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good quality covers house

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It allows for a phone close no matter where I'm at in the house. Wish the charge lasted longer, but the needs charging spoken warning does help locate the phone set down around the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with the phones. So easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Nice set of phones for home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of phones to replace several different brands used in our 3,000+ sq ft home. They were packed well and easy to set up. I would suggest this set as a nice whole house phone solution.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Phone is working

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 30+ year old set.... impressed with the packaging of all the parts that came in the box.....waseasy to set up... still learning functions..

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us, we are glad to know that you are enjoying the product. -A Panasonic

  • Rated 4 out of 5 stars

    Panasonic Expandable Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this purchase. Had some issues setting the message for the answer machine. I called in for the Geek Squad and continued to be transferred to other areas. One comment I received was I only work on computers. OK.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone set, well worth the money it cost.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Sherry! Thank you for taking the time to share your thoughts! We're delighted to know the phone set has met your expectations and that you find it a great value. It's always our goal to design products that combine performance and reliability, glad to hear it's hitting the mark for you. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simplified system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplified phone system. It is a basic landline with answering machine. Easy to setup answering machine. It is also easy to retrieve calls too. Great have a set of 3!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    For the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far. My wife and daughter both got this model. Our answer phone was having trouble staying charged and one of the phones wouldn't charge at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a better quality phone than what I have previously. I can hear the other person clearer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A new replacement multi unitvphone and base.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A replacement multi-hanset phpne that was chosen for its size and ease of set-up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    it actuall works when you plug it in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT ACTUALLY BLOCKS SOME OF THE TELEMARKETERS / SPOOFER'S AND PSHIERS. HOWEVER IT REQUIRES MASTERS DEGREE IN ENGINEERING TO PLUG IT IN AND PROGRAM.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    battery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok battery could last longer. instruction book could be better

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up. Like the product alot. matches interior.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones and easy to use. I went back and purchased more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is easy to set up and works very well. I followed the recommendation of the salesperson and he was right on target.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good quality and range.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this in a small business with several rooms and areas across a couple buildings. The reception and sound quality has been good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is east to use,, The ringer is loud, the answering machine works perfectly, overall this is a great product. I'm very satisfied with my Panasonic phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Great phones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used Panasonic cordless phones in the past. We always had a great reception with them. So when our old phones began to wear down we bought a new set of Panasonic phones. I like that there are five handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic