Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,831 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Phones, phones, and more phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good set of phones, Works great, clear sound and loud ringer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Rated 4 out of 5 stars

    Great phone(s) for 90-year old Nanny

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone(s) for 90-year old Nanny - big, clear display and the voice announcement of who is calling helps Great Grandma prepare for the call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for taking the time to share your feedback with us. We're so glad to hear that the KX-TGE633M phone system is working well for your 90-year-old nanny, with its large, clear display and helpful voice announcement feature. It’s great that it’s making communication easier! We appreciate your review and your thoughtful recommendation. -C Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Volume could be better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my father-in-law who uses a hearing aid. The phone works as described but it would be better for him if the volume went up louder.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Good Investment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones provide crystal clear reception. The options are easy to follow and the phones charged quickly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Decent house phone set

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my elderly aunt and the phones work pretty decently. The setup was pretty easy and simple. The only issue is one phone has now started making a buzzing noise but otherwise they work fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference. Noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic. We also recommend relocating the Panasonic phone to a different area where there is less interference. If you are subscribing to DSL/ADSL service, it is recommended to use a DSL filter. Most DSL/ADSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Your basic land line

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this at the end of April and it is now the middle of January and to be honest I’ve had zero problems or issues with this phone works as advertised simple and easy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic portable phone is good. It has clear sound and no static. My experience has been that they last a long time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good phones for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took them out of box put them on the charger let them charge, the sound is very clear, ear piece is a little larger than the last. Overall very happy with the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What I needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily installed and very useful. My 10 year old daughter made set up

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Rated 5 out of 5 stars

    petal, ms

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good phone. Like to have five phones. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for your feedback! We’re glad you find the phone affordable and easy to use. Having five phones sounds like a great setup! - S Panasonic

  • Rated 5 out of 5 stars

    Landline

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, works as expected good value or price

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for your review! We’re glad to hear setup was easy and that your phone is working just as expected. We appreciate you choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It works great and I love the call blocking feature. Has cut down my robo and other unwanted calls by 99%.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value for me

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed. Easy to setup and works as advertised. I love the functions included, especially the ease of use of call blocker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Home phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and flashing when a message has been left. Glad it came with 3 phones to put in various room throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    One Happy Camper!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice simple phone, Has many features!The price is great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Great phone, big print, easy to read.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone, especially for those who have a hard time reading small numbers. The print is big, the display is big. Small base which fits nicely on the counter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Mrs Tedder

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Best Buy for many years and to date I have no complaints whatsoever.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your continued trust and kind words! We're delighted to be your choice for so many years and look forward to serving you for many more. - F Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Panasonic cordless phones at a great price and it was worth the price I paid.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth the money and easy to use. My kids loves it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phone set for Home use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Many upgrades from my old set. Easier to retrieve voicemail. Overall a fine product that is also expandable if we decide to put a set in each bedroom

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic