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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 2,831 reviews
  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Landline Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it hookup to comcast landline, work very well with no problems with voice mail, and number Id and name.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacing old phone's

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value would highly recommend. Very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are very much worth the price which was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

  • Rated 4 out of 5 stars

    Nice for back ups

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed new landlines, as we receive many medical calls in that line. These fill the bill. They do need to be changed once a day. I just swap them out every morning.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was replacing an almost identical item that I had for over 10 years. Great item for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Highly recommend.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best cordless phone. Great quality and price. Thanks Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for recommending it! -C Panasonic

  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an AT&T phones, it is a good phone for the price. A little difficult to manage the settings, but overall a good phone for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces my old one from almost 20 years ago. I love having a landline. I hope this one lasts 20 years, too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mary! Thank you for choosing Panasonic again and for sharing your loyalty over the years. We’re glad to hear you value having a reliable landline, and we’re committed to delivering quality products built to last. Here’s to many more years of dependable service with your new model! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Consumer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Battery lasted a long time fully charged

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your positive feedback! -C Panasonic

  • Rated 5 out of 5 stars

    panasonic phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    panasonic phones are excellent ...price was great, phones work great...happy with purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    latest version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is an updated version of what is installed in my home.. I installed it and it works great

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excelent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i Love it is really easy to use for my mom, she liked so much.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic

  • Rated 5 out of 5 stars

    Panasonic for me!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old system developed a problem after many years of working great. So I replaced it with a new system of the same brand and style. It works great too, and has some upgrades also.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. - S Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Competitively priced and working as advertised. Would recommend

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your recommendation! We’re pleased to hear the phone is delivering reliable performance and great value. We appreciate you sharing your experience. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Nice replacement system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is working as had hoped. Voice clarity is good. Messaging easily programmable. Also the extra of killing calls from persons/robo, etc. is a nice feature to add more secuity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Simple to set-up.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charged the units overnight and plugged answering machine into telephone line the next day. They all worked. Retrieving message can be done on any of the cordless phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones are working juat as they should. I would reccomend them,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your positive feedback! We’re glad to hear the phones are working as expected and that you would recommend them. Delivering reliable performance is our priority, and we appreciate your support. - S Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t like your phone ringing all the time only to answer it and someone wants to sell you insurance or numerous other things this is the phone for you. Best phone I’ve ever had

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Home phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have usually only purchased Panasonic cord phone systems. This set was a bit pricey but worth it. It is a nice quality product I am sure to have for years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic