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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 2,831 reviews
  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones work great. Service was great too. Had the service plan with old phones which broke. I received the new phones with not hassle

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone is nice but the volume on the speaker could be louder

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 5 out of 5 stars

    Cordless phone with blocking

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone. Several phones in set, so I can put them around the house and down stairs. I get a lot of crap calls and I love the blocking option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these phone before. I like them better than AT&T phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Pluh in and got calls,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, our last phone was died due to sickness, ww buy this and happy at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re happy to hear you’re pleased with your new phone, especially after your previous one gave out. Thanks for choosing this model and sharing your experience! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisified Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for my old phones. Was very easy to install and the price was good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Good Home Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from my 2010 model! Works just great, always keep in charge so I never miss a call! Has more Call Block features than the previous model.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! Panasonic

  • Rated 5 out of 5 stars

    convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad to purchase this phone set so I can have one beside me in several places in the house. They are small and don't take up much room. I don't have to worry about running to another room to answer the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. - S Panasonic

  • Rated 5 out of 5 stars

    Phone party!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am PLEASED TO THE UTMOST SO FAR! Enough phones to spread all over the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those of us who still have a land line, these are great phones. I can hear clearly on them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone set!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy on the eyes and easy to set up. Especially like the ability to assign location names for the internal intercom. Perfect for multiple room use with busy family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cordless phones were easy to set up and they work well; It made answering the phone very convenient regarding anywhere I was at in my home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Extension phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i did not purchase the base unit only 2 expansion units. They worked as expected and meshed with my existing phone system easily. Needed none of the many extra features but the instructions looked daunting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we will consider it for future improvements. We deeply appreciate you took the time to provide us with your thoughts regarding the product. -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Buyer ware.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace an older Panasonic phone. Didn't realize it was a discontinued model, as it was sold as new. The batteries don't hold a charge very long. Best buy wouldn't do anything. I only asked for new batteries. Panasonic was no help either. They wanted me to send everything back to them to check it out. Then they might do something. This will be my last Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Mike! Thank you for bringing this matter to our attention. Please be informed that when purchased as new, the unit has a manufacturer warranty of one-year mail-in service repair, applied from the moment of purchase, including the batteries that came with the phone system. Additionally, ensure the phone system is using compatible batteries, which are Nickel metal hydride (Ni-MH), 2 x AAA (R03) size for each handset. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Home phone with three bases.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone with three separate bases. Voice quality is excellent. The do not call or phone blocking feature is excellent, it does work well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good quality phones from Panasonic.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Pana cordless phones for many years and when I get a new set, it just shows they are very good in build and sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for business use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these phones in my salon, I’ve had them for a year without any issues whatsoever. Very affordable and great quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great phone for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Panasonic because the products that They sell are well put together especially the electronics!all together a great phone would not hesitate to buy this brand again

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Reliable Hardwire Telephones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those still using the old hardwire telephone system, this set of cordless telephones allows placing receivers around the house. Very easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these phones very much. They are easy to use and operate. It was a good decision to purchase these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G Panasonic