Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 2,831 reviews
  • Rated 5 out of 5 stars

    telephones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was great. he was very patience and answers all of my questions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Sammie! Thank you for your kind words! We’re glad to hear that your experience with our telephone has been positive and that all your questions were addressed with care. We appreciate your feedback and hope the phone continues to serve you well! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Very easy to set up and use. This was a replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    No issues!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Panasonic home phone for over 15 years never had a problem comes brand new with features that are advertised!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone is easy to set up and use. I like the voicemail feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great ohine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last Panasonic phone I had but can’t get message regarding v/m off and phone co said it could not be done !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Instructions easy to follow. Takes up minimal space

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phone review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is easy to install, easy to use and the only phones I buy for my parents, though I wish the keys were bigger.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Land Line Telephones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old Panasonic home telephones (yes, we still have a land line). These phones are great and we are very pleased with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones, easy to use.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're wonderful phones. I really like them. very handy to have one in each room so you won't miss a call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed cordless phones after ours were lost in our move. We had these phones in the past and found them to be very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Land line

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed and at a fair price. Easy to use and setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system covers all areas of the home and ties in cell phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall good phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Easy setup and use. Solid technology.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Very dependable

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set was replacements for my mother. She’s the minority that doesn't want to get rid of her landline. These phones have been fabulous. Very dependable for my mother. Would definitely purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice set of phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound quality is good and was easy to setup only wish it had Bluetooth

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Panasonic 3-headset system

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Phone system to replace a 4 phone system that was destroyed by a power surge. It works as expected. Since it does not work with the headsets of the previous Panasonic System, I will be purchasing a 4th phone to add to the system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your loyalty! We greatly value your feedback and look forward to continuing to make the experience of our customers memorable. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 3 work great! Sound and volume are good. Quality of call is clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Panasonic phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are the usual good quality I have come to expect from Panasonic. Well-pleased. Great service at Best Buy as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Operates as expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound; they work well with my hearing aids and can be placed in convenient location for easy access and use,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Telephone

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good But the problem is sometimes one of them is not heard good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind words and 5-star rating! We're glad to hear you're enjoying the system overall. It sounds like it's been a good fit for your needs. We recommend ensuring the handset with the sound issue is within the range of the main base unit and we also recommend further adjusting the volume while engaged in a call. Hope this helps! Wishing you many more clear conversations ahead! - F Panasonic