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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,831 reviews
  • Rated 5 out of 5 stars

    Great phones at at great price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone set, clear and range is good. Another great feature is that it comes with 5 phones now this is a bargain.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Adequate Land Lines

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phones were adequate and of good value. Perfect for regular home use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Paul! Thank you for the great 4-star review! We’re glad to hear that your Panasonic phones are serving you well and providing good value. It’s always rewarding to know our products are a reliable fit for everyday home use. We appreciate your support! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the Panasonic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large fint and screen, easy to read and use. The dial tone is jarring, that's my one complaint.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Clear reception and easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my parents who use their landline. It was really easy to set up and it was great there is the main base with answering machine and 3 cordless phones you can place anywhere in the house that has an outlet. What’s also great is that the caller ID will say the callers name out loud when the phone rings. I’m happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cordless phone for the money spent. I've used other Panasonic phones before. They are very good phones. D.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Poor Connectivity with the Auxiliary Units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second KC-TGE645M DECT 6.0 system that we have purchased at Best Buy. We returned the first one because of similar problems. The issue is that very often the auxiliary phone units do not connect with the phone base. The phone does not ring, and you must try to put it back in the cradle several times before it finally makes contact with the system. I do not know what the issue is, but the base simply does not always allow for the connection of the phone in order to work properly. It is very frustrating to hear the phone ring someplace else in the house and not be able to hear it at the one nearest you, nor have it work when you pick it up. I constantly have to put it back in the base in order for it to work. And then it will not ring there when a call comes in later. ??? I would appreciate some assistance from Panasonic re this matter.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.
      Please contact our support team for troubleshooting at shop.panasonic.com/livechat Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pho ne is very good, the only thing I have a problem with is changing the day. It will say Sunday, when it really Monday, alway a day behind.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the needs of home phone and more with the features you expect. Construction feels solid and fits well in cradle. Readable display. Easy set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones and they are a great quality. I had them for a few months now and I have had no problems with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    New Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephones I purchased are wonderful. I really enjoy the call Block feature, it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, very convenient store location, great item, easy to install and very reliable

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my father in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my father in law so that he would have a telephone in every room of his home. This fit the bill and is working perfectly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    A good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buttons on our previous 5-handset Panasonic got sticky on 2 of the units, it was a choice: buy 2 handset replacements or a whole new phone system for the same price. There were some slight differences, but my husband quickly adjusted. The big white buttons are easy for him to see. The ring volume seems to be higher and the overall volume is satisfactory for him.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son set it up and so far works well, once in awhile there is a problem with the volume not being loud enough.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent phones. They sound nice and clear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it was time for new landline phones, we were recommended Panasonic. We were not disappointed. They sound amazing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic 3 handset phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phones. Love the feature that blocks calls and that it shows Spam when you are getting a spam call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works from home and these phones does everything she needs them to do! Keeps a good charge and are very clear hearing and talking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Terrific phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were tired of junk calls and decided to upgrade to a new phone. Now we can easily block unwanted calls. We're so happy with our purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To the few people that still have a landline this is the best phone ever

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There Period good en Easy to use. I am pretty comfortable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic