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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 2,831 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Many good features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and start using. Having extra handsets makes it easier to pickup calls anywhere in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Panasonic Cordless set. LOVE the Call Block capability of this set! Very pleased

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Low battery warning is a pain, but otherwise ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works fine. Has that annoying low battery warning which is good so you are reminded to keep it charged, but not so good at 3am.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! You can turn off the alert by pressing MENU # 176 > go to OFF > press SAVE/SELECT. -M Panasonic

  • Rated 4 out of 5 stars

    Good as a landline

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this set of phones for my aged and technology-challenged mother. They worked for her calling me, but they haven't worked for me calling her. They need to charge faster. Still--for a landline it's good enough

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ollie

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic phones are have been my go to phones for many years using them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us. -M Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Uneven quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume for received calls is low and cannot be controlled by any volume control (except speaker-phone selection). The volume control only changes the sound level of the ring! The manual is for about 8 different product IDs. But the product ID of the product I received was not on the list. It appears that Panasonic may be creating so many product IDs that they are having problems matching them up with the right products. The system was supposed to have (or at least that was what I assumed from reading all the different descriptions) support for T-coil hearing aid connection. But the instructions have no information about this - only a comment that it is supported on all headsets with a certain label. Of course, that label is missing from all the headsets.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Loud, clear, very customizable. The call blocker feature is a Godsend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    VERY USEFUL FOR OUR FAMILY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks and because my husband is legally blind it is very useful for him because he cannot use a cell phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 4 out of 5 stars

    good landline phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ask a millennial what a landline phone is and you may receive a look of utter perplexion. For those in the know, this Panasonic cordless phone system does all that is needed for not a bad price. The main unit and the cordless unit have a small footprint so a lot of space, on say a kitchen counter, is not needed. This replaces a cordless system that was many years old...it is nice that this system plays an incoming call on the cordless phone as well as at the base unit.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Much good info displayed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and many features I did not have before, like out of area I can easily block all the unwanted calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great features of Panasonic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked the caller announcement feature which had been a mainstay of Panasonic cordless phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Land Lune Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. Easy to set up. Had a Panasonic set for a long time, this was bought as a replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! Panasonic

  • Rated 5 out of 5 stars

    Still have a home phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still have a home phone, and these work great. We have a bigger house and it reaches everywhere

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Cons mentioned:
    Instructions

    Rated 5 out of 5 stars

    12345

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Only draw back is the instructions are pretty vague. You just have to play around with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    panasonic cordless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones for the money. Would recommend to buy. Goes with most decors.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Mr Miller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    instructions are very hard to understand. You have to keep going to different pages.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I got up to counter price was wro gcand not offered to check. When I got home it had been opened and no direction for setup was in box.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your experience. We’re sorry to hear about the issues with packaging and missing setup directions, that’s not the experience we want for our customers. Your feedback is important and will help us improve how our products are prepared and packaged. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Purchased phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system. Purchased for a 88 year old so it is easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    business phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item had to be returned because it did not meet our specifications. We needed a phone that contained an intercom and we could talk to each other as well as being able to hold conference calls.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! This model has the intercom feature. The conference option allows only one outside party. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to upgrade our home phone. Purchased these because of their features love the call blocking functions, great purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic