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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 2,831 reviews
  • Pros mentioned:
    Call blocking, Ease of use

    Rated 4 out of 5 stars

    Easy to install phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home telephone system recently needed to be replaced after 10 years so I decided to go with this panasonic system which is basically the same as the one it replaces. The panasonic system has always been reliable and easy to learn and use. An added feature of this update is the ability to easily block unwanted calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Dr Timothy J Albanese

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My shopping experience was exceptional, same as when I purchased my. Ew HP PAVILION, and joined the Gerk Squad! I have been very hsppy w my experiences.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful feedback and for sharing your positive shopping experience. We’re delighted to hear everything went exceptionally well and that your overall experience has been consistently satisfying. Your five-star rating is greatly appreciated, and we’re glad you’re happy with your purchase and experience. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Old Dog Embraces New Tricks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you still want/need a land line, this is a superb option. This set has an outstanding range with great voice quality. And, if you need an answering machine its easy to use option is included. I loved that fact that it included 3 handsets (just right for my needs).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very Easy to Setup, Great Sounding, Headset Jack

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system took about 10 minutes to setup and configure. Conversations are clear with great sound. One major selling point for work from home is that all handsets have headphone jacks which helps with long conversations and meetings.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for choosing Panasonic! Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a fine addition to our home phone system. We have it hooked up to our Consumer Cellular wireless base, and now have our old land line phones replaced through our cell plan. The three phones share a phone book and messaging seamlessly. Although not mentioned in the product description, they do announce incoming call numbers (or name if the number is in your directory). There is also an intercom feature. We've only had it in use a month, but so far so good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    A review from an experienced source!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the reception and distance these phones can go from the base. My mother is a telephone operator and wears a wired headset and that is why she chose this particular phone. The last set we purchased for her were the same phone and they lasted over 3 years. The model has slightly changed but she is very happy with them. This is coming from a telephone operator that started when switchboards were in affect!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's wonderful to hear that your mother is pleased with these phones. The fact that she has used the same model for over 3 years and continues to be happy with them makes us very happy! Thank you for sharing this positive feedback! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace older, obsolete Panasonic system. I hoped it would link to existing hand sets, but it wouldn't or I haven't figured it out. Crisp clear audio, no cord to deal with on base unit. plugged into home cellular link without problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Stephen! Thank you for your amazing review! We're happy to hear the phone provides clear audio and was easy to set up with your home cellular link. We understand that linking to existing handsets can be challenging. Your new phone needs to be compatible with your old handsets for them to work and be able to connect them. If they are compatible, on your old handset, press MENU then the pound key (#) and type 130. Then press Locator button on the main base unit to connect the two. Hope this help and thank you for choosing us! - F Panasonic

  • Rated 3 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are easy to use and install. We like the blocking call features since we get tons of spam calls. The only issue we are having is that when on a call the speaker goes in and out. At first, I thought it was the other person's phone because most of the time they are on their cell, however, it has happened with multiple calls and not just me. My husband has experienced the same issue. Keeping them for now hoping the call quality will get better.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your honest and detailed feedback! We’re glad to hear that you find the phones easy to use and install, and that the call-blocking feature is helping with spam calls. We appreciate you bringing up the issue with the speaker during calls, and we understand how important consistent call quality is. Your 3-star review helps us identify areas where we can improve, and we truly value your input. - F Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    nice system, speaker phone could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spouse is very hard of hearing, I was disappointed that the speaker phone was not as loud as our last phone system. Do like that it can be used as an intercom system. other than the speaker I like this phone system, print is large enough for spouse to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have upgraded their software tone more user friendly! Easier to use and love the call blocking feature’

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm replacing an older Panasonic system. As with a lot of newer products, it doesn't seem as good as the older one. While it says standby time can be up to 5 days, I get maybe 2 at best. Seems more sensitive to have static on the call. Very easy to setup and some good features, just battery life is no good. Must leave on charger.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    My New Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lI’ve my new phones. Very easy to hook up and voices come through loud and clear. My old Panasonic phones lasted for years and I know these will, too. Still love my landline!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Panasonic happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, many new features, allows you to block calls, large numbers on keypad and backlighting, flashes when messages waiting, easy to use without referring to manual, solid feel—very happy with purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 4 out of 5 stars

    Great New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had think/these phones for a few weeks now, and have no complaints. Probably could score 5 starts at this price point, but not over all excellent. Good sounds and features, and I do not use the answering machine. I would recommend this product to those looking for land line home phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Works very well, great call blocking feature!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone system for the price, Easy to set up. Has 2 types of call blocking features. Good sound quality. Would purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 5-stars! Hope to see you again soon! Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hickory Dickory Dock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic ok phone - call block is a nice feature - please charge phone is an annoying feature since even without use it loses charge in 3 days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    Insurance man

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone stopped all our robo calls, now we have piece and quite. I put my contacts in and this phone will announce who is calling. The only thing i couldn't figure out was how to change the greeting, the booklet didn't explain it very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone and awesome price for this product. Main base and 2 extra phones for multiple rooms. I love it and you will too. Good quality and light weight.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Fits the bill!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was to replace the handset given to us by Vonage and this fits the bill. 5 stars for; 1) Call block. With warranty and amazon scam calls (around 20 per day), the call block functionality is just perfect. 2) Ringtone volume 3) Ease of setting up and using it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Phone!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has always put out some great products very reliable and this is no exception. This is a very clear sounding phone with a pretty good range on it also you wont be disappointed in there products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic