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Customer reviews

Rating 4.5 out of 5 stars with 2827 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,827 reviews
  • Rated 4 out of 5 stars

    Callers Remark your Phone Sounds Much Better

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had these phones less than a week and so far we are glad we made the purchase. Set-up went well. No problem with distance between phones. Both display and keypad is bigger than our last Panasonic phone. So far well pleasesd.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Panasonic phones had died after many years and this was a good replacement.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Phones for restaurant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with decent distance. Haven’t had problems with connectivity. They get the job done!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Good product!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery charge is not very good it only will last for 15 hours so disappointed. I am comparing this to another Panasonic cordless phone we used before its age got to the unit.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace old set that lasted many years. So far they seem to be working well. Really like the option to block spam/scam calls. Still getting used to them so can't add more comments.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Telephone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic as one of the best top landline telephones. Very good product eve used not long ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Great Cordless Phone Set

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great phones, I only gave it four stars though, because the speaker phone is a little weak. I say give it more volume for people like me that can hear as well, others can always turn the volume down if it is to loud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Tenant Council president

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed to work. It’s just what I needed. I’m satisfied, Customer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solves the problem of “where did I leave the phone” for my aging mother. It’s difficult for her to “lose” the phone now. The design is modern and sleek; doesn’t take up unnecessary space. Yet, the buttons are large enough for her to see and manipulate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones. I had a Panasonic cordless before this purchase and was very pleased.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    I like it very much with two exceptions.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One problem I have is the clock. It doesn't stay accurate. it loses time every time it is set The other problem is a complicated process to add phone numbers to prevent being blocked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Lots of useful features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that the instruction manual came with the phones. I find myself referring to it often and the size of the manual comes in handy. I like the features, but many of them I will never use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    not a good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comes up short in quality - sound too low, No way to delete contacts easily. No alert when you have messages.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Lewis! Thank you for your honest feedback. We’re sorry to hear the sound quality has not met your expectations. We appreciate your input about contact management, your comments help us improve future models. Please note that the phone features an audible message alter setting. You can turn this feature on by pressing the Menu button, followed by the # key and enter 339. Please make sure to select ON and press Save. We hope this helps! - S Panasonic

  • Rated 4 out of 5 stars

    Love that it announces callers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this phone system with the exception of phone range. Using my previous Panasonic cordless I was able to go outdoors while talking on the phone. I have not found this to be true with the KX-TGE633M.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade. Clear light weight and very easy to use. Love the blocking feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the phone for calls. Having 5 handsets makes it a lot more accessible

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what I was looking for and also my first time buying something since the Corona Virus Outbreak and Best Buy made it VERY EASY and I appreciate that!!!! Thank you Best Buy!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your kind words! Panasonic

  • Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set of phones for my business and they work great. Use them on a daily and never have any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Landline Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Got 3 of them. I have one of each in all my rooms including my office.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Can eliminate telemarketing calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well, though the phone manual can be somewhat too detailed and confusing. These phones allow one to eliminate almost all telemarketing calls when set up properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic