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Customer reviews

Rating 4.5 out of 5 stars with 2832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 2,832 reviews
  • Rated 5 out of 5 stars

    Panasonic Telephone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic as one of the best top landline telephones. Very good product eve used not long ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Can eliminate telemarketing calls

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well, though the phone manual can be somewhat too detailed and confusing. These phones allow one to eliminate almost all telemarketing calls when set up properly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phones are becoming more and more scarce due to cell phones. This was a gift and it is working well. They come with headphone jacks and belt clip which is a must. I did have to buy one more to help cover the rooms in the house, but it was not expensive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice upgrade. Clear light weight and very easy to use. Love the blocking feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Tenant Council president

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed to work. It’s just what I needed. I’m satisfied, Customer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately it didn't work out for me. There was static in the line so I returned it. I bought the Panasonic amplified phone. So far it's working fine without static. I did get it within the time frame given to me so that was great.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    cordless phone weird answering machine function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To set it up, you have to set the number of rings for the answering machine to pick up. I tried calling it with my cell. It wouldn't pick up. I read the troubleshooting instructions, said to d change the number of rings so my cell phone wouldnt pick it up first. I changed it and now it goes into answering mode almost too quickly, dont have a chance to answer it. While I am waiting for it to pick up, I can;t even hear it ring. Strange, tried to adjust it but can't. Works well otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 4 out of 5 stars

    Good cordless phones, poor sound on voicemail.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great, but I’m not happy with the sound quality of the answering machine when playing back messages, poor quality of sound.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Nice expandable cordless phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and answering system. Works fine and is expandable with additional handsets if needed. Wish I could use it to replace the corded one I have at work but my employer won't let me - this one is much, much better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set of phones for my business and they work great. Use them on a daily and never have any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 4 out of 5 stars

    Cradles hard to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has used this design for over a decade. The cradles do not steadily hold the phones while charging. Too easy to tip them over while charging. Have tried to block incoming numbers but have not had success.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just don't love it!!! So of the features I can't seem to get to work. Some calls don't go come through as in no ring so when I check the caller ID there's at least 3 missed calls

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    too many options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too complex for my needs Still haven't figured out how to delete messages Its a nice phone but I think not for my needs The directions booklet is also difficult Each option is written for the cell attachment then the base then the other phones you think ur reading the appropriate directions and then realize its either not for the base but for the cell attachment The explanations keep jumping around

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. This is indeed a good unit with many useful features. In order to answer your questions please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the phone for calls. Having 5 handsets makes it a lot more accessible

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Landline Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Got 3 of them. I have one of each in all my rooms including my office.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone. The reception is very clear, easy to read screen and buttons. Everything about it works for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    MY PANSONIC PHONE SET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PANASONIC EXPANDABLE CORDLESS PHONE SYSTEM WITH DIGITAL ANSWERING SYSTEM. MY OTHER PHONE SETS...I REALLY LIKE THESE PHONES AND I HOPE THEY LAST AS LONG AS MY OTHER PHONE SETS..10 YEARS..!! .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Panasonic Land Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming the phones was more difficult than normal because the instructions were not as clear as they should have been, and more complicated than the old panasonic phones being replaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
      We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
      You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 1 out of 5 stars

    Outdated equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and found one review on the best buy site. I asked the Manager if this was new equipment or why was there only one review. He said it may be new equipment that Panasonic would be trying out and that he did not know for sure. I check prices for price match and could not find any. The phone was purchased at full price. I go home and try to register my equipment for warranty with Panasonic and it would not register. I called their customer support and they stated that Panasonic no longer makes this item. I was so disappointed that I paid full price for equipment that is no longer made and does not have the newest technology. I went to local Best Buy and asked why they did not alert the customer by reduced price for old equipment and there statement was that is just the way it is. Buyer beware if you don't won't old equipment. Not pleased due to this reason as I wanted the newest technology and also not pleased with the pricing in this situation. Also I can't register this item with Panasonic warranty which I wanted to do in case there were any recalls with the product.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still resist "cutting the cord"! We replaced our decade old land line phones with the Panasonic KXTGE633M set. We are very happy with this choice. Great value for the price we paid. The numbers are large and all function buttons are easy to read. Phone has good quality audio and nice functions. Very easy to use. Would recommend this particular set. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic