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Customer reviews

Rating 4.5 out of 5 stars with 2832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,832 reviews
  • Rated 4 out of 5 stars

    I like the call blocker on my phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need the answering machine and I need to remember to keep it turned off because I can check my messages remotely from my call notes. I like the call blocker. I didn't have that on my old phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    A pass….

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor battery power. I am not happy with the purchase.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review. Your feedback is valuable to us as we strive to improve our services. Kindly be advised that the battery can last up to a maximum of 10 hours when in continuous use and up to 5 days when not in use. -C Panasonic

  • Rated 5 out of 5 stars

    So far so good, better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiught I would try, so far better than expected. There are slot of rumors about buying from Best Buy, so I took a chance, I really want a stereo with cd and gps but, it costs more and you have to make an appointment to install. So I bought phones instead.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Works with a headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems good, only used it for about a month. Able to accommodate a headset which is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    New land line phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and features, but performance is not as good as we wanted. Reception and clarity are inconsistent.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. However, the first one was defective right out of the box and I had to return and get an exact replacement. The second one works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -G Panasonic

  • Rated 5 out of 5 stars

    Perfect Panasonic Product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong with a Panasonic product? You can't! Great replacement product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Great helpers!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed our problem! Everything working great! Thanks to the employees for their great assistance!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Recommended friendly use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very friendly illumination of larger buttons for my 90plus mother-in-law. Excellent position of button to enable found . Sleek design features include finding misplaced phones holds charges well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. Easy set up,l. The quality of voice is clear. I always go to Panasonic because of the wuality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Sparky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had similar Panasonic phones and lasted 9 years so was actually hoping a similar phone was still available. So far no issues but we do t use a lot of the other available features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Who buys cordless phones for their 80 yr old paren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire staff was so helpful in finding replacement phones for my 80 yr old parents, who love the cordless home phone / landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Rated 5 out of 5 stars

    Great cordless landline phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic - KX-TGE674B DECT 6.0 Expandable Cordless Phone System with Digital Answering System was easy to set up and has a plethora of great features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a phone for our new building, Works great between floors and perfect with our Spectrum service!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones, they work great, just wish they had better ringer tones/songs

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our home. Beeps when you have a message. Can store lots of frequently called numbers. Can block annoying telemarketers calls. Ringer volume controls. This phone has too many features to list here. Good value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    The System Works Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and appears to work very well. I wish the speaker was slightly louder, but I have had no other issues with the system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Wireless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed replacement 5-piece wireless phones for our home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your positive feedback motivates us, thank you! -C Panasonic

  • Rated 4 out of 5 stars

    Good cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone system, easy to set up. We were looking for a phone with a headset jack, so our options were somewhat limited. Great battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We always strive to provide high quality products. Welcome to the Panasonic family. Panasonic

  • Rated 5 out of 5 stars

    Almost Gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still using a House Phone and These are a thing of the past, so I picked up 2 sets, These cordless phones with Headset use will be gone soon, I like the Panasonic brand and the look and It works Great !!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic