Customer Ratings & Reviews
- Model:
- KX-TGE632M
- SKU:
- 6321030
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.
This summary was generated by AI based on customer reviews.
MY PANSONIC PHONE SET
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.PANASONIC EXPANDABLE CORDLESS PHONE SYSTEM WITH DIGITAL ANSWERING SYSTEM. MY OTHER PHONE SETS...I REALLY LIKE THESE PHONES AND I HOPE THEY LAST AS LONG AS MY OTHER PHONE SETS..10 YEARS..!! .
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Panasonic Land Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Programming the phones was more difficult than normal because the instructions were not as clear as they should have been, and more complicated than the old panasonic phones being replaces.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
- Cons mentioned:Instructions
too many options
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too complex for my needs Still haven't figured out how to delete messages Its a nice phone but I think not for my needs The directions booklet is also difficult Each option is written for the cell attachment then the base then the other phones you think ur reading the appropriate directions and then realize its either not for the base but for the cell attachment The explanations keep jumping around
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear customer, thank you for your review. This is indeed a good unit with many useful features. In order to answer your questions please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Who buys cordless phones for their 80 yr old paren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The entire staff was so helpful in finding replacement phones for my 80 yr old parents, who love the cordless home phone / landline.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C
Works fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine. However, the first one was defective right out of the box and I had to return and get an exact replacement. The second one works fine.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! -G
I like the call blocker on my phone
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't need the answering machine and I need to remember to keep it turned off because I can check my messages remotely from my call notes. I like the call blocker. I didn't have that on my old phone.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
Outdated equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this phone and found one review on the best buy site. I asked the Manager if this was new equipment or why was there only one review. He said it may be new equipment that Panasonic would be trying out and that he did not know for sure. I check prices for price match and could not find any. The phone was purchased at full price. I go home and try to register my equipment for warranty with Panasonic and it would not register. I called their customer support and they stated that Panasonic no longer makes this item. I was so disappointed that I paid full price for equipment that is no longer made and does not have the newest technology. I went to local Best Buy and asked why they did not alert the customer by reduced price for old equipment and there statement was that is just the way it is. Buyer beware if you don't won't old equipment. Not pleased due to this reason as I wanted the newest technology and also not pleased with the pricing in this situation. Also I can't register this item with Panasonic warranty which I wanted to do in case there were any recalls with the product.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the feedback.
- Pros mentioned:Ease of use
Panasonic Phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are great. Easy set up,l. The quality of voice is clear. I always go to Panasonic because of the wuality
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! -M
phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone has a bad scratchy sound when answering making it hard to understand caller
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for your feedback, and we’re sorry to hear about the sound issue. To improve the audio quality, please try changing the line mode by pressing MENU, then the # key, entering 122, selecting "A," and pressing SAVE. We hope this resolves the issue and improves your experience! - S
- Cons mentioned:Reception
New land line phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and features, but performance is not as good as we wanted. Reception and clarity are inconsistent.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M
So far so good, better than expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thiught I would try, so far better than expected. There are slot of rumors about buying from Best Buy, so I took a chance, I really want a stereo with cd and gps but, it costs more and you have to make an appointment to install. So I bought phones instead.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Ok phones
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some calls don’t come through and don’t get all voicemails
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Jamal! Thank you for your feedback. We're sorry to hear about the issues with missed calls and voicemails, that's definitely not the experience we aim to provide. We appreciate you bringing this to our attention. We recommend checking if the voice messages have been recorded by the answering machine of the system instead. You can check that by pressing PLAY button on the main unit. Please also check if you have a voicemail feature from your provider as well which could have recorded the messages instead. We hope this information will be of help! - F
Sparky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Previously had similar Panasonic phones and lasted 9 years so was actually hoping a similar phone was still available. So far no issues but we do t use a lot of the other available features.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M
Exceptionally happy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Aunt Loves Loves Loves her new phones. They are just what she was looking for.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear she is enjoying the product! -M
Recommended friendly use!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use very friendly illumination of larger buttons for my 90plus mother-in-law. Excellent position of button to enable found . Sleek design features include finding misplaced phones holds charges well
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers button is not working well.Everything esle’s working well.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! Using the speakerphone feature should be straightforward, requiring only a press of the SP-phone button on the handset during a call. If you encounter any issues such as a stuck button or the feature not functioning, please don't hesitate to contact us directly for assistance. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
Panasonic Phone Set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to integrate my existing Panasonic Phone set with my new set. As of now, I am not sure if this is working correctly.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you so much for sharing your experience with our product! If you require further assistance, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C You would need to do the same for the base unit. Hope this helps! -C
Black was $10.00 more than White?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones were the had the number of phones and features we were looking for.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
Great cordless landline phone system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Panasonic - KX-TGE674B DECT 6.0 Expandable Cordless Phone System with Digital Answering System was easy to set up and has a plethora of great features!
I would recommend this to a friendCharlie
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second set of these phones we have bought. These are replace 10 or 12 year old set not sure. But, they work great!
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C