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Customer reviews

Rating 4.5 out of 5 stars with 2832 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 2,832 reviews
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed something right away. I did curbside which I was surprised it went very well. I waited less than 5 minutes for them to come out. The phone does everything that it needs to do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Trio of phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed new phones - they were very helpful in choosing the right set

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 4 out of 5 stars

    cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like my new phones. I have one problem you cannot move your head when talking because one of the buttons get touched with your head. You end up getting disconnected.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Land Line Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product by Panasonic! Best Buy comes thru with the Best Prices to offer making it another great deal!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality cordless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of four cordless phones is well priced and well manufactured. Reception is clear. Messages are easily retrieved.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some calls don’t come through and don’t get all voicemails

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jamal! Thank you for your feedback. We're sorry to hear about the issues with missed calls and voicemails, that's definitely not the experience we aim to provide. We appreciate you bringing this to our attention. We recommend checking if the voice messages have been recorded by the answering machine of the system instead. You can check that by pressing PLAY button on the main unit. Please also check if you have a voicemail feature from your provider as well which could have recorded the messages instead. We hope this information will be of help! - F Panasonic

  • Rated 3 out of 5 stars

    Useless Keypad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system has more handsets that we really need , but we selected it because of the keypad on the base unit. We thought this would allow us to enter numbers while listening to the handset ( to tell us what numbers to enter). It doesn't work this way. Unless the system is in speakerphone mode, the keypad on the base unit does not work. So there is no real advantage over the more compact versions with no keypad on the base unit. We may return it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    Awesome phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these phones for my mother. They have the call screening feature. No more annoying soliciting calls unless they press the # key. She loves them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    Enough phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have phones in every room and no longer have to run to catch the phone. The range is not quite as long as a previous phone we had.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great home phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd go with this brand every time because anytime I used some other brand it didn't last 6 months

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Best Purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been completely satisfied with this purchase. It serves me well with all the features that I can tap into. I love these phones! It's 1 year this month since I made this purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Cumbersome Menu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Menu system not too user friendly but finally figured it out. Other than great so far!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    New phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought them home. Changed them out. Really good that a light blinks to let you know you have a message. Wish I had purchased them sooner.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Get rid of SPAM calls.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone set that flags SPAM calls as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with purchase of Panasonic phone system. Unit has multi functions & was easy to install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Reduced static on line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product as it had all the features wanted. Reduced static on line. Power back up and takes rechargeable AAA batteries which makes easy to replace when necessary.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is working just fine. Clear instructions on how to set up the carousel features and more importantly, the screen is bigger and easier to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 5 out of 5 stars

    Left the AT&T for the Panasonic.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it much better than the AT&T phone that i had plus the ring tone is nicer and smooth compared to the annoying AT&T ring tone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -G Panasonic

  • Rated 5 out of 5 stars

    great phones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love convenience of 3 phones around the house. I do notice - I get a lot of static while speaking/listening - I just haven't ck'd w/ phone co. yet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Love the

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the color, texture, look, and the ergonomics design.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic