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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 2,828 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my Dad. He loves the fact that you get 3 devices.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great setup. I replaced a 14 year old system with this one. Has some new features. Volume control for the microphone on the handset

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    great phones.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love convenience of 3 phones around the house. I do notice - I get a lot of static while speaking/listening - I just haven't ck'd w/ phone co. yet.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom, she loves them. I've had them at my house for 5yrs

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    A Good Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our new phones frpm Panasonic.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    Good But Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knocked off one star because lighted keys are not very bright, and knocked off another star because range is not as far as advertised. Everything else is good for this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're glad you took time to leave a review! Your feedback helps us identify areas where we can make positive changes. Please note that the range of the handsets is approximately 33 feet from the base unit. The range will also be influenced by the environment in which the phone system is placed, and if there are any electronics around that would weaken the signal (such as microwave ovens, Wi-Fi routers, radios). -C Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Needed new phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones but volume could be louder. Not to easy to program.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase of the KXTGE633M. Yes this phone is quite easy to set up, and the volume adjustment is easily adjustable also by pressing the VOL Up arrow while you are talking on the telephone handset. Panasonic

  • Rated 4 out of 5 stars

    Good price

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some getting used to. Had a few issues when people tried to call with the callback options so definitely read the manual. Other then that it's a good phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    serves our purpose well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed to replace phone asap. Was shown this model and one other in the lobby. Chose this one and we are satisfied. Especially like the distance reach for reception

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Worked good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. A little confusing for an older person to get use to, Maybe it was just tough because it was just a little different than her original phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    Great phone set!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone set. Works well and the display isn't too bright.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 4 out of 5 stars

    Good cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Panasonic landline. This one works great, very easy to use. Wish the backlight were a little brighter, but there's no echo and has some good features. Would recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality product from Panasonic

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice system. Easy to use and set up. Good range and quality of voice over phones is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this package for my home because our cell service at home is not reliable and WiFi calling ain’t that great either. Very easy to set up and the clarity is great. Perfect for my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed to replace our old cordless telephones as they aged out. I researched and purchased the Panasonic after reviewing the comments and decided on this purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    This fit the bill for what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a little trouble adjusting to this phone because it is different from my old one. That said it can do more things & I'm sure I'm going to be quite pleased when I get used to it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Landline Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great office phones. It was nice not needing to purchase 3 seperate phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Awesome gift for. My elderly Godmother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my godmother so far she really enjoys the visibility and yes I would recommend this product for anyone as a gift or for one's own purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it speaks to you and tells you who's calling

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery is terrible. Only last less than 24 hours. Not like Panasonic I use before it can last 6,7 days without reecharge. Ihave been use panasonic more than 30 years. It is always best phone I ever have. Always my #1 choice. But this one is very disappointed. What happen to Panasonic?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic