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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,828 reviews
  • Rated 4 out of 5 stars

    Good but not quite as good as previous model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone system is a good value for the price but although it has more bells and whistles than the previous model it doesn't seem to have as good sound quality.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    not yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just put this in service a couple days ago give me couple days then get back to me

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 4 out of 5 stars

    Overall a very good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones have a few features/workings that I am not crazy about, however - all things considered, we are satisfied with the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Very disappointing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality on this phone is terrible. All incoming and outgoing voices sound like people have speech impediments or their dentures are slipping. Bought this as a replacement for another similarly priced Panasonic phone system that lasted 5 years before batteries would no longer recharge and numbers were wearing off - wish I'd kept the old set! This is NOT worth the money.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for taking the time to share your thoughts and feedback with us! We would kindly recommend you to try the INTERCOM feature on the phone and see if the quality is the same. Also, please disconnect and reconnect the tel line. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 4 out of 5 stars

    Good phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this phone, however when you call my phone the caller does not hear the ringtone, not sure why.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny just for the call blocking It really works Plus the sound quality is good

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re having problems with the main station charger. It won’t charge any of the phones. Which is a problem. We should really return it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic phone for those who still use a landline. Sound quality not super but acceptable

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my grandmother. She needed phones in each room. Great phones with loud ring.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent phones, and great people that helped me in Best Buy! I will definitely be back to shop for all my phone needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    Works fine at a reasonable price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing system, discovered an internal phone line problem. The phone line provider resolved problem and system has worked fine since.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    land line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    almost the same as the one i had. i am a land line person. all is good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Suited mom’s need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them for my mother since she has a land line. She’s happy with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the kind of cordless phone I was looking for. The expandable coverage is so much better than our last phone. I like it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Good unit / lives up to claims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's advertised to do. This is becoming more difficult these days.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Great blocking controls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although this phone has great blocking controls, I would like to see a control which allows specific numbers to pass through with all other numbers blocked.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Has met my expectations. Panasonic usually produces good equipment so I'm confident I made a good purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    Good sound quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly complex functions aside from making and receiving calls. The instructions are cumbersome and not particularly helpful unless one is involved in the designing of the system. I would recommend it to a friend if a personal tutorial was included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic the best choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic is a very good phone system. Our other lasted over 25 years. Wouldn't buy anything esle

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's very convenient with 3 handsets. Has good quality of calls. I just replaced my old Panasonic with this one.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic