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Customer reviews

Rating 4.5 out of 5 stars with 2828 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers love the KX-TGE632M DECT 6.0 Expandable Cordless Phone System for its ease of use and sound quality. Many appreciate the call-blocking and caller ID features, along with the reasonable price point. However, some customers have expressed concerns about the battery life and volume, while others found the instructions to be unclear.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 2,828 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as happy with phones. They don’t hold their charge as long.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great home cordless phone system. Panasonic are the leader in this category because they make the most reliable product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 4 out of 5 stars

    Clarity, not considerable detail

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not particular regarding phones as long as it has clarity and not required to wash windowsill do the vacuuming. Otherwise, make it simple yet current.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Panasonic cordless phones and they have been reliable and well made. These are no exception.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you very much for your feedback, we deeply appreciate it. -A Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phone Set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent cordless phone set. Great to get most of the features of the system at all of the extensions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 5 out of 5 stars

    Awesome landline phones!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old phone system died after so long. So I went ahead and purchased the same brand but a newer version. You definitely get your money's worth.!! =)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Panasonic Landline Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a set of landline phones they do exactly what they are advertised to do.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -G Panasonic

  • Rated 5 out of 5 stars

    Went with brand name I trust

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had Panasonic phones before, still have them Very pleased with them. So went with product I had already.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Unhappy about phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the phone would have been good if not for the volume on incoming calls. The sound was too soft even after turning up the volume as high as possible. Very dissatisfied and disappointed. Had to return to store. Also felt the phone case quality was cheaply made not as good as our prior Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. The speaker on this particular model is standard, however we would kindly recommend you to check out our amplified systems, which do allow volume boost. Panasonic

  • Rated 4 out of 5 stars

    phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make and take calls. apparently no problems to date.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Batteries don't last.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The batteries will not hold a charge for long. They last no longer than 24 hours with little use.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We sincerely apologize for the difficulties you are facing with your Telephone KX-TGE633M. Since this is a telephone system that was originally released for sales in 2018, its possible the telephone batteries have exceeded its life and they would need to be replaced with new batteries. Batteries are available for purchased through our parts distributor to be shipped. If you have any other issues or concerns, Our representatives are readily available to chat with you and troubleshoot the unit should you wish to pursue. Panasonic

  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Needed it for the purpose of having 3 phones. Did the job.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone system--just plug the units in and they work. Had an older model of the same system but the feel in your hand of the phones is much improved.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Person who assisted us was very good. System is working fine. I really have no more to offer but the requirement is fifty words.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Do not buy this product.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery provided do not hold a charge for long time. I would not recommend this product to any one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review! -M Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for this item for a while Love them

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! It's so great to hear that the product meets your expectations! Thank you for the review! -M Panasonic

  • Rated 5 out of 5 stars

    Gods priced phones that work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have experienced nothing but good things from this set. We had other sets that always had issues with volume or poor manufacturing. Not the case with these!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed new phone system and more than 2 phones for locations in our house. This met the requirement and covers all areas needed in the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Setting it up sounded much too complicated . Ended up buying a different Panasonic phone

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback. We’re sorry to hear this phone system wasn’t the right fit for you and that the setup felt too complicated. We’re glad you found another Panasonic phone that works better for your needs, and we appreciate you sharing your experience with us. - F Panasonic

  • Rated 4 out of 5 stars

    Replacement for old set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement of an older set we have had for years. Number buttons on this model are much larger and easier to see. So far so good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic