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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 2,803 reviews
  • Rated 5 out of 5 stars

    Land line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and easy to use for my mother.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Best Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were a good value for 3 phones with base station and recorder. Nice vocal call ID tells you who is calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    New LG Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new LG microwave this is to replace my last LG. Works well, no problems!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Good Cordless House Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good cordless phone set for use in a house with a landline. Fully featured, pretty good instructions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    courteous, fast and knowledgeable. took me at my appointment time, no waiting.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Easy to use wireless phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved in to our new home and needed some good wireless phones for each room for convenience and reliability

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone ..I like that it has regular batteries and not a special hard to find replacement...long range as well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Was lucky to find a great phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product BUT limited stock of comparable products

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 3 out of 5 stars

    DISCONTINUED

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 months ago because it is advertised as an expandable system only to find out it is now discontinued & satellite units to expand it with are not available. Poor way to do business Best Buy!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We thank you for sharing your feedback with us. The handsets for this model have not been discontinued, neither the system itself. You can purchase handsets KX-TGEA60, KX-TGEA61, KX-TGFA61 and KX-TGTA61. -A Panasonic

  • Rated 5 out of 5 stars

    PANASONIC CORDLESS PHONES

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As usual Panasonic phones work very well. I have great reception. I love all the features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    landline

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are great for having a landline available

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same this same brand of phones for over 25 years. I hope this set last that long too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    phone

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this kit, like the color and operation, very cool

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -G Panasonic

  • Rated 2 out of 5 stars

    Disappointed!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was disappointed in this system, as my older Panasonic phones had been quite good until recently. I had them for 11 years. After setting this system up (which was quite easy, which is a plus) they kept dropping calls after a few minutes. Very frustrating! I liked everything else about the phones, but had to return due to this problem. I’m having better luck with another big name phone maker, and not getting dropped calls. I’m sorry, as I really loved my old Panasonic, and expected the same quality - which wasn’t there.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 5 out of 5 stars

    CEB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right number of phones for our home. Large numbers, easy to see and read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Wireless phones are a great addition to our home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We now have phones in 5 different areas of our home with the addition of phones purchased from Best Buy.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Phones for All

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. There are enough handsets to keep a phone in every room

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone system. Have purchased Panasonic products in the past and have been happy with this updated system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Excellent for a small apartment or small home.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for Mom's apartment. Her bedroom, kitchen, and living room. It's all she needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Battery life is terrible.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thew old Panasonic phones I had were much better at holding a charge. They used Lithium batteries and these use cheap NiMh one that don't hold charge more that 7 or 8 hours even when phone is not used.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. We are very sorry if the batteries didn't meet your expectations. We will consider this in order to offer a more satisfactory experience. Panasonic