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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,831 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to set-up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear and concise recording on phone. Easy to set-up. Easy to read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give us your valuable feedback! -C Panasonic

  • Rated 5 out of 5 stars

    New system was a wise decision

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we bought this to replace our current system at the arts center that was over ten years old and having its problems. We have the following comments after using it for three weeks: Excellent – much clearer. And it has an intercom function so upstairs can just buzz downstairs without having to pull out someone’s cellphone to call. And the docents like the big clear numbers on the handsets, which are holding charges for more than 20 minutes. Altogether a fine purchase. s.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    functional phone replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job, easy to use, easy to set up; what more do you want? We were looking for a functional phone replacement and this unit fits the bill

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Been using Panasonic for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them working, so far so good. The batteries were not charged when they arrived so wound up charging over night. Every thing seems to be going as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Works fine as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as expected............................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the 5-star review! We’re happy to hear the telephone is working just as you expected. Reliable performance is exactly what we aim for! - F Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced a Panasonic phone system that we bought in Oct 2002 (yes, it was 2002). We loved that system but felt like it might be on its last legs battery-wise. We had a somewhat hard time finding a battery for the base handset about 7 years ago, so decided to go with a new set. This new set is ok, but not sure about it (how could we after having and loving the old one for more than 18 years). Also, we use our cell phones more often than the landline. After setting it up, we've gotten a lot of phantom calls where no one is on the other end... it's weird.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    House phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and make calls. Light weight ,love the clip. Answer machine easy set up. Lot of options.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to relace the similar system of the same brand that I had purchased in 2003. I decided to upgrade to a newer system when I realized that 3 replacement batteries for the old one cost almost as much as a new system. I charged the phones overnight and skimmed though the manual to see if anything was vastly different than what I was used to. It all works pretty much the same. The nexy day, I plugged the new system into the phone line, recorded a message, set the date and time and was up and running in less than 10 minutes. I'm pleased with the price, ease of set up, convenience of use and overall ooeration.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic is a great choice in phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced an AT&T that made you wait for the "Line In Use" message to go away after you've hung up a call before it would let you call out again which could take up to 30 seconds and was very annoying. This new Panasonic works great! No issues, easy to set up, the sound comes in clear as a bell and I love it. It has proven to be a great choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Who's Calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is very good. I love the answering service part and the phones are in every room. Intercom works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic cordless phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Excellent sound. Much better size than the older model I had. These hand sets are shorter and wider. Easier for me to put on an inside shelf near the modem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Volume and clarity need improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our older model cordless with the Panasonic set. The set up was relatively easy. However, the volume of the phones when on a call plus the clarity of peoples voices was only fair at best. It was also difficult to listen to some messages people left due to lack of volume and clarity.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is performing very well. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello James! Thank you for the great 5-star review! We're happy to hear the phone is performing well and that setup was a breeze. That’s exactly the experience we strive to deliver, simple, reliable, and ready to use. - F Panasonic

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Very loud and clear but batteries are weak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are nice loud and clear with an easy to read screen. Reason for 3 stars is the phones off of the bases only last 24 hours. My last Panasonic cordless phones lasted almost a week off there charging bases. I might try different rechargeable batteries to see if they will last longer off the base

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and performs exactly as described. Great to locate several units throughout the house and can expand with extra units if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review and for choosing the Panasonic KX-TGE645M Cordless Phone System. We're so glad to hear that the system has been easy to use and works just as expected. It's great that you're taking full advantage of the flexibility to place multiple units around your home, and knowing you can expand further if needed is always a plus. We truly appreciate your feedback and your trust in our products. Thank you again for your support, we’re pleased to be part of your home communication setup. - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 4 out of 5 stars

    Lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best features is being able to block calls. I do have caller ID but this is a nice addition to it. It was fairly easy to set-up and put in strategic spots throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Pizzeria

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great clearity and quality.........................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kenneth! Thank you for your positive feedback. We’re pleased to hear that the call clarity and overall quality met your expectations. - S Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic has always been our choice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Nice clear sound and it was easy to set up the phones. Comfortable to hold while talking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -G Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    I bought these for a present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this telephone system because I saw that this phone blocks 1000 robo callers...was happy to see Panasonic phone that blocked more than the usual 250. However, since having a AT&T phone that does the same thing, the way Panasonic allows you to block, the caller has to call you first then you have to push the block button so their call won't come through, the next time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic