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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,824 reviews
  • Cons mentioned:
    Battery life, Reception

    Rated 1 out of 5 stars

    Terrible product save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. BAD reception, bad battery life.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 3 out of 5 stars

    Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound level is not as good as I need and cannot be turned up load enough. the screen shows readable only when you pick it up.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    A little bit to complicated

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 3rd set of Panasonic phones. I think the next time I would try another less complicated brand.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of phones have worked well as does the answering machine no problems or complaints. Easy to operate with good sound quality,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone system.Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, knowledgeable clerk helped me decide on this purchase. Easy to install and has all the features that I needed. Recommend the Panasonic phone system.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are lower quality. Was disappointed with them. They work and are somewhat easy to use. But they go out of range often and always lose signal with the base

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    panasonic user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the phone but the battery do not last for more than 2 days.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 3 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many instructions and difficult to understand.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! We are sorry to hear that you are having difficulties with the manual. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9 am-5 pm EST for assistance. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Very good phone system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Four phones works perfectly for us. The large info screen is easily read,with caller ID giving us the option of answering or ignoring.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This is a really nice wireless telephone set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found this telephone set to be a very nice and suits all of my needs and then some. Easy to use, light weight. Would definitely recommend this telephone set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone for our use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A phone for what we need. I have use Panasonic in the past. We will never purchase AT&T

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two-phone system, with answering machine. Easy to use. Similar to prior Panasonic system that lasted for 10+ years.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad Battery Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone battery will not hold a charge. Have to keep on the base and go dead after a few hours off base.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a back-up system for one we bought 8 years ago, which is still working. They are practical & easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cordless Phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like these phones. I like them because I have enough for the others rooms in my home. It makes it easy to answer when you receive a call.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good number pads, looks fine. Conflicts with my Comcast voice mail, but able to manage it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    review of phone

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worst phone system that i have ever had. Sound is bad on the phone and answering machine. Considering returning it even though I bought in Dec. 2024. Would really like credit on a new one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Janice! We're sorry to hear the phone system hasn't met your expectations, particularly with sound quality. That’s certainly not the experience we aim to provide. We appreciate your feedback, it helps us continue to improve our products. Thank you for giving Panasonic a try. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    multi phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fun to be able to put in block calls, all tho my flash doesn't seem to be working.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically the phone works fine; but the sound is a little muddy. I have to keep asking for clarification from callers. I wouldn't purchase this again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed the phones keep shutting down when I talk to someone! So frustrating going to call back and either send them back or have them come fix

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic