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Customer reviews

Rating 4.5 out of 5 stars with 2803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 124 Showing 2,461-2,480 of 2,803 reviews
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Blocked calls

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can block unwanted calls thanks this is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality and pricing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonably priced for a four telephone unit set. Quality as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set of phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for the price. Easy to set up, love the call blocker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic phones last forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old system got struck by lightning when a power surge came through the power lines...that system was well over 30 years old!!! So guess what I replaced it with??? A new Panasonic 5 unit system. This system, if as reliable as the old system will probably outlast me!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 2 out of 5 stars

    Unhappy about phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the phone would have been good if not for the volume on incoming calls. The sound was too soft even after turning up the volume as high as possible. Very dissatisfied and disappointed. Had to return to store. Also felt the phone case quality was cheaply made not as good as our prior Panasonic phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. The speaker on this particular model is standard, however we would kindly recommend you to check out our amplified systems, which do allow volume boost. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Love the call blocking feature.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the call blocking feature to screen sales calls.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    We are happy with our new phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Especially like the feature that tells us who is calling.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Never tried before

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time using and no problem Large letters and easy to read

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Upgraded cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent intervention feature of preventing unwanted phone calls from 800 numbers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Fine so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had them about 6 weeks but they work fine so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy...plug and play telephone set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, easy set-up, no issues so far! Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    A great purchase decision.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is great.....so good having one in 4 different locations.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great installers!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen were very professional & friendly. Great experience!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great product that will last for a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic always make a very reliable product with easy to use instructions.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Amazing phone device.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup process was easy and the 4 hand units help with whole house coversge.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult to navigate at times . Would have preferred to have 4 phones instead of 3 phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. The KXTGE633M does have the ability to expand the number of handsets up to 6. The Optional handsets would be the KX-TGEA60 or KX-TGEA61. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    all phones seem to be working well, many features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all phones and features seem to be working ok as they should

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This system did everyting I wanted.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is very versatile and easy to setup. Good sound and easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Tolerable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great Sounds volume low No beep on missed calL Returns procedure not received

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 2 out of 5 stars

    Quality low; nice features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, Purchased this set to replace an older version of this cordless phone set. Spent two days trying to get the third handset to work. Ensured the batteries worked by rotating through the other two working handsets. Ended up returning the set even though the features were nice.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic