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Customer reviews

Rating 4.5 out of 5 stars with 2824 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 2,824 reviews
  • Rated 5 out of 5 stars

    easy to set up, easy to use, clear sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality in construction and function. I like being able to plug headset into the handset and you can then walk around with it clipped to your belt. Otherwise you could use the speaker phone, Good value.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem with ringing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the phones connected but the screen says voicemail msg via phone co. I do not have voicemail, I have the answer machine. Also, I have one phone which is not part of this package and when I get a call that phone rings first and then the Panasonic phones ring but do not always connect with the caller. I have reviewed the instruction book to no avail. Please help me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    large numbers looks good, voice of identification

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unboxed it noticed the nice large numbers. Charged up well. Works good. The internal voice announcing who is calling is very garbled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very capable, nice wireless telephone set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good phone system that has substantial capabilities and applications. This is my second Panasonic telephone set and I am as pleased with this new system as I was with my last Panasonic telephone system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Outdateed from the Get go....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was outdated when we bought it. Returned it as soon as we found out about it. They stopped supporting it 4 years before we bought it. At least we got our full price back when we returned it.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 2 out of 5 stars

    Unreliable after two years

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve had these phones for a while and they are starting to have issues. Purchased them two years ago. Now sometimes it rings, sometimes it doesn’t.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 4 out of 5 stars

    Works well. Easy to install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a similar product that had gotten old & wasn’t functioning well. Not many option out there for multi-phone sets and we found this was a good value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice to have

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love them. the 4 handsets save a lot of steps.really handy when you get left hanging for 2 hours on business calls. you don't have to worry about your phne going dead

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones don't keep a charge for very long maybe a day or two

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! Kindly be informed that the batteries are estimated to last around 10 hours in continuous use and 5 days in standby, if the eco mode is enabled. Panasonic

  • Rated 5 out of 5 stars

    Great cordless system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone hits all of our basic points. Five units to cover computer room, bed room, kitchen, basement, and TV room. great clarity. Works good with hearing aids.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 2 out of 5 stars

    Very low range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely restrictive range, Inside your home it often has no connection to the base.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear Customer, thank you for your valuable feedback. Please keep in mind obstacles such as walls and floors and other environmental factors may decrease the range of the signal. You may benefit from purchasing the Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless Phone System to increase the signal range from your base to your handset. Panasonic

  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it was diffucult to set up and then use the phone. The directions made no sense.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution. You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Easy set up-Advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear volumn is most important feature of these advanced features home phones. Large screen to see numbers dialed helps older eyes see who is being called. Call announcements are exceptional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Greeting messages not heard by callers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a lot of difficulties with the voicemail. I put my own message on and people tell me there is no way to leave messages. I checked it by calling with my cellphone. No message. I then followed directions to use the prerecorded greeting. The phone says it’s working, but when I call it there is no message. I am following their directions, but it’s not working. Help! What should I do?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi. We are sorry to read about this negative experience. Voicemail is through the service provider, you will have to contact your service provider for clarifications. Panasonic

  • Rated 1 out of 5 stars

    defective handset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the handsets did not work properly. However the only way to get a new handset was to return the entire product. We had spent several days inputting the phone book information and did not want to repeat this. We are therefore only using 4 of the available 5 handsets. There should be a way to replace just the one defective unit.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Phones that are not working properly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really don’t like the performance of these phones. Half of the time I don’t even hear the phone ringing. I missed some of my calls. I am just not satisfied with the performance.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. Please plug out the line cable and the AC adaptor from the base for about 40 seconds and then plug them all back in. We advise you to make sure the ringer is turned on by pressing MENU on the handsets, then the key "#" and enter code 160. Hope this helps! -C Panasonic

  • Rated 1 out of 5 stars

    Dissatisfied customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Time doesn't keep. Every time you use the phone the time loses 10 minutes when you hang it up! After trying days and days to get it right, I had Geek Squad help. Had to wait days for them. Tried unplugging all handsets.... Nothing works and now it's a day too late to return to store!!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, we are really sorry for the issue encountered. We would advise you to try the following setting before changing the time. On a handset press MENU, then the # button and enter 226. Choose Manual and press SAVE. -G Panasonic

  • Rated 5 out of 5 stars

    Easy to setup, never to far away to answer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Panasonic phone set I have had in 20 years, nothing wrong with the old one it was just we bought a new house and needed phone in both the new and the old. Very reliable.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to program this phone. Instructions are not clear and I wouldn't recommend.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume is low. Poor quality I would not recommend this phone a waste of mony

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review, we are sorry to read that this unit didn't meet your expectations. If you are looking for a unit that is louder, we recommend you our amplified phones, they have more DBs and certain features that might make the call interaction better and easier. #C Panasonic