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Customer reviews

Rating 4.5 out of 5 stars with 2803 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 2,803 reviews
  • Rated 5 out of 5 stars

    Best replacement for my almost 20 years old home p

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well recommended for all households, never regret buying this

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are having lots of trouble with people hearing us! They say its like an echo & muffled? Is there a way to adjust or I'm considering returning them?

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out to us regarding the issue that you are having with your phone. If you need additional assistance reach out to our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9:00-5:30pm est

      This is normal. When you first use your phone, there may be a slight echo because the microphone is being calibrated. This will occur again if the base is disconnected from the power outlet, or after a power outage. If echo continues for several days try to reset the handset by removing the batteries from the
      unit for a few seconds.

      If you are using the handset or base unit in an area with high electrical interference. Re-position the base unit and use the handset away from sources of interference. Try moving closer to the base unit.

      If you have multiple handsets verify that you are getting echo, distortion or static on all handsets. Try to change the telephone cord that connects the base unit to the wall to resolve. Contact your Telephone Service Provider if all handsets are affected as the issue may with your telephone line.

      If you have your telephone connected to your modem then you may experience static, echo or distortion. Contact your Telephone Service Provider for a DSL Filter. The DSL filter prevents interference between telephones and digital subscriber line (DSL) service connected to the same line Panasonic

  • Rated 5 out of 5 stars

    Great phone for seniors easy ro read numbers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased phone for Dad 85+ home Easy to read numbers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great landline

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the clarity and the blue tooth capability!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    great phone but the speaker phone sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i cant use the speaker as the voice is muffled very bad on all phones and thats what you want to be hands free I waited to long and i cant return it ,however i will try to contact panasonic and discuss it with them

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for the feedback. We are sorry to hear that this Phone System didn't suit your needs. The volume adjustments are standard on this model. If you need a phone with improved volume adjustments you can check our Amplified Phones on our official website, they have a loud and clear Volume Boost control for amplified caller voice volume and a loud base unit Ringer. For further assistance you can contact our Support Team for assistance via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    Good phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is a good place be to purchase at a decent price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Crap phones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are crap phones, I would not buy these again.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. -M Panasonic

  • Rated 5 out of 5 stars

    Great Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty self sufficient. Not much maintenance required.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would reccomend to every one to use for their home.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A piece of junk and the customer service wasn’t much better!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Great phones at a Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Best Buy, Another Best Buy deal. Well done.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 3000 sq ft one story home. These phones will not pick up in my kitchen area. Says you have to buy a booster. I will be returning these.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      The maximum distance is 1000 ft line of sight; however, it can be shortened when there are obstacles such as walls, etc. Panasonic

  • Rated 1 out of 5 stars

    Phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She did not know what she was talking about. It was not sell phone compatible.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 1 out of 5 stars

    Too many features & poor instructons

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I had returned this phone in time to get my money back. Difficult to use directory, poor audio quality, hard to see numbers on screen, poor quality overy

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Rated 1 out of 5 stars

    Bad Return Policy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our phone had an issue we discovered couple of days after the return period of 15 days. We wanted to return or exchange it but are not allowed. We're stuck.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 1 out of 5 stars

    Ms

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this phone system is good, replaced old version of the same. overall rating is good not poor as listed above

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 1 out of 5 stars

    bad product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones lose contact with the base within 100 ft. of the base. Batteries won't keep a charge for more than 8 hours.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones keypad sucks, it is elevated so every time you lay it down or put it in your pocket it dials numbers

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Rated 1 out of 5 stars

    No time to install them yet!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been too busy to install the phones. I'll get back to you after the phones are hooked up. Hopefully before the New Year.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to give your feedback. We are looking forward to hearing from you again! Please let us know about your future experience with it.
      #C Panasonic

  • Rated 1 out of 5 stars

    Mannual not informative and can't use features .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone is good but the manual is poorly written. Can't use all features. Difficult to put numbers in directory also names.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dixie, we are sorry to her if you are having difficulties with the manual. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est for assistance. Panasonic