Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 2,831 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. Super easy to set up and use. Great range for the remote handsets and the Blocking function works great as well. Excellent voice quality. Super product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Phones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was very easy. Range was good and battery life was good tooo

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Pjone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work like a phone should. What else is th we re to say

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Glad to hear the phones are doing their job just the way they should! Thanks for the solid review and for choosing our system! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very easy to set up. Hearing is very clear

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly . The volume and hearing are crystal clear. Great product for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    functional land lines

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work well and are easy to program and if you prefer to use your telephone company's voice mail, it allows you to do so and will alert you of messages. The sound quality from the earpiece is okay. If you like audible alerts, it works well and it's good to let you know when the batteries are low. I have found, if they are left off the bases for a considerable amount of time, the batteries don't last long.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect addition to my new apartment

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently moved and decided that I wanted to continue to have a landline, in spite of the fact that I use my cell phone 99% of the time. My landline was old and I wanted to start with a new one I could depend on. This phone turned out to be perfect and was easy to set up. It does not take up much space and I am very satisfied with it and the two extensions. I did get assistance from an employee because I had some questions but that nailed my decision.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    mr. Steven

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they work as they should. Five phones make it so you can reach one easily!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Steven! Thanks for the great 5 star review! We’re glad to hear the phones are working just as they should and that having five makes staying connected super easy. Here’s to smooth and simple communication all around! - F Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great choice in buying phones for the household

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very excited with my new Panasonic Phones- It is a good buy and I recommend this phones to any one that needs home phones. They have so many features and easy to follow

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and very good quality. Nice to have 5 phones to have in different rooms.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Panasonic 3 phone set

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phones. Numbers are good size. Has intercom and answering machine. Good sound. Many features!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    New Landline Phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally replaced my old phones and am happy with my new Panasonic system. I now have phones in convenient locations in the house and am learning how to use all the features. I'm glad I could find another Panasonic product because it makes this transition a little bit easier. Too bad my new phones couldn't sync with my old ones to move all my contacts in a snap. I don't anticipate any problems with these Panasonic phones because they make quality products and they're worth the investment.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to update answer machine and cordless phones. This is a great purchase and the phone quality is great. Really easy to set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    good phone system

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Panasonic phone system lasted a very long time so when it was time to replace I wanted to stick to the same brand. This one functions quite differently than the previous. I'm not sure if I like it or not. I do know that the digital clock refuses to stay on time and always is 10 minutes slow. I've adjusted numerous times. I do like the option to 'call block' and I need to figure out how to set it so when I make a call my caller ID is displayed, I've been told it doesn't now.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Missing "connect to cell"

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my eleven year old panasonic phone that was exactly like this, since it was starting to fail. So far I am happy with this phone. The only thing I missed was, I thought it had "connect to cell" but it does not. I should have bought the one that is one step up. Not sure if I will be able to buy another land-line phone in 11 years, but if so, I will make sure it has the "connect to cell" feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    LOVE this Phone and ALL the Featuress...

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BUT... it doesn't keep a charge for more than a day, and that is without answering one or 2 brief calls. Frustrating. Otherwise, I would have given it 5 stars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just right for my family.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and good range. It works very well. one is installed in the living room. One is installed in kitchen. One is installed in my home office. Perfect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phone set, hard to find but Best Buy had them in stock at our local store.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    purchaser

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th purchase of landline phones, two from AT&T n two from Panasonic, have found that Panasonic works best and has less static when speaking on the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear you’ve found Panasonic phones to be the most reliable with clear sound quality. Your continued trust in our products means a lot to us! - S Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great phone system for the money!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the phones. They were easy to set up and have been very simple to use. I wish the speakerphone was louder. Other than that, I have no complaints.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone trio!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love these telephones. This is my second purchase of these phones in the last seven years. I have had a landline practically all of my life!! My cell phone mainly is when I am on the go! Panasonic will always be number 1 when it comes to clear, succinct sound quality and features, in the comfort of my home,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic