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Customer reviews

Rating 4.5 out of 5 stars with 2814 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 2,814 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great upgrade!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic is a great upgrade from our old VTech cordless phone. We live in a 2-story house, and the range and sound quality are much better. The 3-phone set is a perfect number for coverage through our home. We're very happy with the purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! We’re delighted to hear our Panasonic phone has been a great upgrade for your home! Providing reliable range and clear sound across every corner is exactly what we aim for. It’s wonderful to know the 3-phone set fits perfectly with your needs. Thanks for sharing your experience! - S Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Clear sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer talking on a landline phone vs a cellphone (which I also own) because I can hear better with them and can hold the phone more comfortably for longer conversations. Additionally I can give this number instead of my cell number to retailers and some others to avoid nuisance cellphone calls and texts. It is cost effective because my cable provider offers discounts with bundled services. This phone system was easy to set up and choose desired options, importantly the sound is clear and I really like how it announces the caller for easier screening. All 3 work well. It has a call block system that you can engage too. The only downside for me was the wall mount which set the base and phone too high (first time this ever happened) so I could not use it in my home and had to set the base on my counter with a wire up to the wall jack.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Sound quality and ease of use is Excellent!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We're thrilled to hear you're enjoying the excellent sound quality and ease of use of your phone. Your 5-star feedback means so much to us, here’s to many more great conversations ahead! - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone, must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an an older Panasonic home phone system. Nothing was wrong with it, but I simply needed the automatic call blocking feature. We've had our home phone number for more than 30 years and it feels like it's on about every robo-call machine out there. We were getting at least 4-6 robo/telemarketing calls a day at all hours. Not wanting to change our number, I figured I'd give this phone system a try. It automatically blocks all of these calls and I couldn't be happier. All the other features work as well as they should and the phone looks pretty cool too. I wish the "Talk" and "End" buttons lit up, most of the other buttons do, but you know where they are so it's not a big issue. Nearly $100 bucks after taxes is a lot for a home phone that we don't use that much, but to keep telemarketers off the line, it's definitely worth it. There are cheaper options, other brands, that offer the automatic call blocking, but I've had good experience with Panasonic and will continue to buy their products.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Caller id
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great replacement for old landline

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same brand as our old phone. It required replacing when the buttons on one handset would not work and replacements were not available. This phone has large buttons and can block calls. It takes several steps to block calls but it’s nice to have the option. Once I entered everyone in my phone book, it was a snap to use. Talking caller ID is great. I I had to turn up the volume to hear messages well but since have been happy with this feature. Nice phone set.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product easy to use. Hearing quality is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your wonderful review! We’re thrilled to hear that you find your cordless phone easy to use and that the hearing quality is excellent. Your 5-star rating means so much to us, and we’re delighted to know the product is meeting your expectations. Wishing you seamless communication ahead! - F Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are awesome. The best part is they stop robo calls. You can set a code that has to be put in if caller is not in address book. Range and quality are excellent. Love these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice for home landline phone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a replacement for a similar but much older system whose last working handset finally wore out this year. This product was easy to set up and easy to use, and we are very happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind review! We're delighted to hear that the phone set was easy to set up and use, and that it’s been a great replacement for your older system. It’s wonderful to know it’s serving your home well, thanks for choosing our product! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic portable phones are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set up works great. The phones have excellent range and are easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your kind words! We're delighted to hear that you're enjoying the excellent range and ease of use of your Panasonic portable phones. It’s wonderful to know the setup is working perfectly for you! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped me choose the product best suited for my needs. Explained in detail how to use this phone system includimg the call blocking feature which I badly needed. This system works great. I was receiving approx 30 spam and telemarkers each day. Since installing this system, I have received NONE! Thank you so much !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Diane! Thank you for sharing your experience! We're thrilled to hear the phone system has been such a great solution for blocking unwanted calls and that the sales associate provided helpful guidance. It's wonderful to know the system is working perfectly for your needs, thank you for choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic - KX-TGE645M DECT 6.0 Expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set has been PERFECT! I LOVE the call-block feature which has made ours home more quiet since we have been able to block unwanted calls. In addition, the phones are attractive and the Customer Service technician who assisted me in selecting this particular set couldn't have been more helpful. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for sharing your experience! We're so glad to hear the phone set has been perfect for your needs and that the call-block feature has brought more peace to your home. It's great to know you're happy with both the design and functionality! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Mobile phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this phone. It's easy to read who is calling and it talks to you...For the price I thought it was really worth the money.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for your glowing review! We're thrilled to hear that you're enjoying your new phone and finding its features both helpful and easy to use. We designed it with simplicity and convenience in mind, so it's wonderful to know it's making a difference for you. Your kind words about its value truly mean the world to us. Wishing you many happy calls ahead! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cordless land line phoned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced an earlier model of these cordless phones. The old ones lasted several years. We believe these will do the same. Easy to use and easy to retrieve messages.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Kathleen! Thank you for your support and trust in our cordless phones. We're happy to hear they're easy to use and meet your expectations! - S Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Excellent Phone!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for an older Panasonic phone I had enjoyed for many years. Set up was easy. Call Block Button - every phone should have this! I went though the entire weekend with out a robo caller. Amazing. Another great feature is the Noise Reduction & EQ settings. This made the calls sound like the person was right there and zero outside noise. Wow. Now I wish I got these phones a long time ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone(JW-Syracuse, NY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my mother. She absolutely loves it! Great volume sounds very clear and very easy to setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for sharing this wonderful feedback! We’re happy to hear your mother is enjoying the clear sound and easy setup, making every call a joy is exactly what we aim for. Your 5-star rating truly means a lot to us! Wishing you both many great conversations ahead! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy set-up. Batteries charged very quickly. Very good volume. Very easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! Thank you for your feedback! We’re glad to hear the easy setup, quick charging batteries, and clear volume are making your Panasonic phone enjoyable to use. - S Panasonic

  • Pros mentioned:
    Call blocking, Caller id, Ease of use

    Rated 5 out of 5 stars

    Phone system has great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system has all the features I was looking for - easy hook-up, versatile call-blocking, audio caller ID, speed dial keys. I found it easy to program the various features to meet my needs. I use my service provider's answering system so I can't speak to that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Replacement for older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement to a 5 year old panasonic model that was starting to show its age. So far it seems to be of good quality. The only thing that I have noticed is that it is not as loud as the older phone when it announces who is calling or when talking. My grandmother who uses the phone has not complained about the call volume but she has told me that she can't hear who is calling when announced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. Whenever you require assistance please contact our team via Live Chat on : shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Panasonic 5 phone set was fantastic. It was an easy set up. The calls are clear and the additional keypad is a plus. Very affordable price too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Laurie! Thank you for your kind feedback! We’re glad to hear that the phone set was easy to set up and that you’re enjoying the clear call quality and added convenience of the extra keypad. It’s great to know you found it to be a good value as well. - S Panasonic

  • Pros mentioned:
    Caller id, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been looking for a good portable house phone for a long time and I finally found. It is very easy to set up and the instruction Manuel is easy to follow. It has great sound and if you have caller id it will speak the name of the person after the second ring. Great feature.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

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