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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 2,800 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Panasonic phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone sounds descent...nothing special. Good basic and a few more functions. I only gave it 3 stars for those reasons and more importantly, we constantly hear the phones say “low battery.” We charged them all up initially and granted, we don’t keep them all plugged in to the chargers as we space them out around t he house but when not on the charger the low battery distress signal comes on about every 3 days and is pretty annoying to listen to.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phone are a worth while investment. The block calls is the best feature. We no longer get daily unwanted robots calls. I definitely recommend this phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic phones for the win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is all "plug and play". Sound is clear and easy to adjust. Pricing is very affordable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. -G Panasonic

  • Rated 4 out of 5 stars

    Would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these for my mother and hooked them up, sound is good and quality seems pretty good. She wanted something with a headphone jack which id not easy to find these day with most being bluetooth. I would buy again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Excellent phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good landline phones, easy to hear people and automated voices better. Chari :)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our third (5) Panasonic Cordless Phone System. This is a great solution to an overall household land line system. The Intercom system on the phone is quite useful! Best Buy is a great resource for products both in-store and with on-line delivery. Great service and quick response if there is a problem!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to receive your 5-star review. Thank you for your continued trust and support! -C Panasonic

  • Rated 4 out of 5 stars

    Replacement for older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone as a replacement to a 5 year old panasonic model that was starting to show its age. So far it seems to be of good quality. The only thing that I have noticed is that it is not as loud as the older phone when it announces who is calling or when talking. My grandmother who uses the phone has not complained about the call volume but she has told me that she can't hear who is calling when announced.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your valuable feedback. Whenever you require assistance please contact our team via Live Chat on : shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 5 out of 5 stars

    Updated Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is working just fine and seems to be a little easier than the older phones that I had. Easy to read and simple to operate. I'm even savings some money on my phone bill which is good !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Cheers to Panasonic and Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a single phone on the fist floor, this phone and answering machine were about 25-30 years old and failing so despite my step mothers old ways I purchased this Panasonic cordless set of 3 hand sets (one for each floor). I love this new cordless phone system.She doesn't have to run down a flight of stairs to answer the phone any more but she wont admit to me I made the correct decision to get this phone system. I am a Happy customer here!!...so is my stepmom.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacment for older phones. Works great. Good feature is individual phones can be named.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Cordless phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work real good ,the sound is very clear and nice ring tones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces my old one from almost 20 years ago. I love having a landline. I hope this one lasts 20 years, too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mary! Thank you for choosing Panasonic again and for sharing your loyalty over the years. We’re glad to hear you value having a reliable landline, and we’re committed to delivering quality products built to last. Here’s to many more years of dependable service with your new model! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to use and handy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member who is 92 has no problem using it He also likes the fact have a phone in five different spots including one in the bedroom with three in living room and main base in kitchen Gives comfort that he can answer the phone without rushing to answer it

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Talkathon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always use the Panasonic brand for my home phone needs. Every time I purchase a set Panasonic comes up with a new improvement. You have to read the booklet to find all the features your phone set has. This is a excellent purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Nice units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used these new phones for several weeks and we are very pleased. Caller ID numbers show up in bold type that is easy to read across the room. It was affordable in price for a set with 5 receivers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 3 out of 5 stars

    Poor instruction manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating instructions are not clear Menue is hard to use the sound is very clear and the distance from the master unit is good

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Rated 5 out of 5 stars

    Absolutely Fantastic Quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old phones developed a static buzz during phone calls using MagicJack VOIP. I purchased these new Panasonic DECT 6.0 phones and it absolutely quite and clear! Super nice features make these a joy to use. If you on the fence don't hesitate and get these! A++

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 4 out of 5 stars

    Home phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it has fast charging option.i recommend to anyone with low budget item.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Sales person and installers were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out as I was told. This is the first time that I ordered appliances from Best Buy and the sales staff and the installers were absolutely great. The appliances arrived on time and the installers did a super job including vacuuming where the old appliances were.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    New Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and enter numbers .from od system. Works just fine

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic