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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2800 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 2,800 reviews
  • Rated 4 out of 5 stars

    Great phone(s) for 90-year old Nanny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone(s) for 90-year old Nanny - big, clear display and the voice announcement of who is calling helps Great Grandma prepare for the call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for taking the time to share your feedback with us. We're so glad to hear that the KX-TGE633M phone system is working well for your 90-year-old nanny, with its large, clear display and helpful voice announcement feature. It’s great that it’s making communication easier! We appreciate your review and your thoughtful recommendation. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent phone at a very reasonable price. Easy to set up and works and looks great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set my 1st I could have the phone off the charger for a day before it would be down a bar, this set 6 hours and it's down a bar, however it works very well. I do recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Rated 5 out of 5 stars

    Top Noch landline phone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be honest I was looking for cheaper, no frill phone with only one handset. However, I am extremely pleased with my purchase. I am enjoying features that were not around when I last purchased a land line phone. For example, I love the fact that the handset lights up when the phone rings (useful when I wear my noise cancelling headphones). Also having a phone in three rooms is a huge convenience. I am pleasantly surprised with my purchase!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. In addition, to visual caller ID the product provides audio ID also. We have not experienced any reception loss when moving further distance from the base station and battery life is good. I also like that you can add additional telephones if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed at reasonable price. We are happy with product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Pannys

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With help from competent clerk, this purchase has been perfect for my home. The 6 units work very well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great cordless phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cordless phone system works great. Easy to set up and us. The main base has a small footprint but has all the functionality you need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic phone system at the Best Buy store and read all the details. Setting up the system was very easy. Once charged, all the phones and answering machine work efficiently. The voice quality from the answering machine is perfect. Messages are clearly understood.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Good reception all over the house, even upstairs. Easy to use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Pluh in and got calls,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product, our last phone was died due to sickness, ww buy this and happy at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re happy to hear you’re pleased with your new phone, especially after your previous one gave out. Thanks for choosing this model and sharing your experience! - S Panasonic

  • Rated 5 out of 5 stars

    new phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, work fantastic. These phones are a great deal for the money, good quality for sure.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the nice feedback. -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these phones before and they give the best sound quality & ease of use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Phone works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system took minutes to install and use right out of the box. Setting time and date and recording an outgoing message was easy. Using the various features is intuitive as this phone system is very user friendly. I'm glad I purchased this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up and is easy to use. I appreciate that there are five hand sets because I have put them in every important room in the house. When I use a hand set the volume and clarity are excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Really like these phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones, because of the call block feature. It is wonderful. It allows you to block up too 1000 soliciting calls. So far these phones are working out great. I found them very easy to program to our preferences. Would purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set for my father. He is elderly and needed his landline back. This phone is user friendly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. Not crazy about the ringtone which drives my dog crazy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for your 4-star review! We’re glad the system seems to be working well overall. Sorry to hear the ringtone isn’t a hit, sounds like your dog might have some strong opinions too! We appreciate your input and will keep it in mind for future versions. - F Panasonic

  • Rated 5 out of 5 stars

    Good Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extended range is enough for me. The phone works at least 100ft from the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic