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Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,844 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All 3 work great! Sound and volume are good. Quality of call is clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 3 out of 5 stars

    Poor Connectivity with the Auxiliary Units

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second KC-TGE645M DECT 6.0 system that we have purchased at Best Buy. We returned the first one because of similar problems. The issue is that very often the auxiliary phone units do not connect with the phone base. The phone does not ring, and you must try to put it back in the cradle several times before it finally makes contact with the system. I do not know what the issue is, but the base simply does not always allow for the connection of the phone in order to work properly. It is very frustrating to hear the phone ring someplace else in the house and not be able to hear it at the one nearest you, nor have it work when you pick it up. I constantly have to put it back in the base in order for it to work. And then it will not ring there when a call comes in later. ??? I would appreciate some assistance from Panasonic re this matter.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.
      Please contact our support team for troubleshooting at shop.panasonic.com/livechat Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Like the Panasonic phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large fint and screen, easy to read and use. The dial tone is jarring, that's my one complaint.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Instructions easy to follow. Takes up minimal space

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good cordless phone for the money spent. I've used other Panasonic phones before. They are very good phones. D.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phone for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets the needs of home phone and more with the features you expect. Construction feels solid and fits well in cradle. Readable display. Easy set up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ease of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pho ne is very good, the only thing I have a problem with is changing the day. It will say Sunday, when it really Monday, alway a day behind.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Land line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed and at a fair price. Easy to use and setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system covers all areas of the home and ties in cell phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems fine. Not crazy about the ringtone which drives my dog crazy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thanks for your 4-star review! We’re glad the system seems to be working well overall. Sorry to hear the ringtone isn’t a hit, sounds like your dog might have some strong opinions too! We appreciate your input and will keep it in mind for future versions. - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these phones and they are a great quality. I had them for a few months now and I have had no problems with them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase, very convenient store location, great item, easy to install and very reliable

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Panasonic phone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone , did not perform as well as previous ones, volume is low, I’m not able to remove the voicemail notification sign.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      You can adjust the volume during a call by pressing the arrow up on the handset repeatedly. For ringer volume, press MENU # 160. Regarding voicemail, you will need to contact your phone company. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Overall good phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Easy setup and use. Solid technology.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my father in law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my father in law so that he would have a telephone in every room of his home. This fit the bill and is working perfectly.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    A good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the buttons on our previous 5-handset Panasonic got sticky on 2 of the units, it was a choice: buy 2 handset replacements or a whole new phone system for the same price. There were some slight differences, but my husband quickly adjusted. The big white buttons are easy for him to see. The ring volume seems to be higher and the overall volume is satisfactory for him.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife works from home and these phones does everything she needs them to do! Keeps a good charge and are very clear hearing and talking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Terrific phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were tired of junk calls and decided to upgrade to a new phone. Now we can easily block unwanted calls. We're so happy with our purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good telephones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son set it up and so far works well, once in awhile there is a problem with the volume not being loud enough.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    New Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The telephones I purchased are wonderful. I really enjoy the call Block feature, it works great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic