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Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 2,802 reviews
  • Rated 5 out of 5 stars

    Good replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordless phones are becoming more and more scarce due to cell phones. This was a gift and it is working well. They come with headphone jacks and belt clip which is a must. I did have to buy one more to help cover the rooms in the house, but it was not expensive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still resist "cutting the cord"! We replaced our decade old land line phones with the Panasonic KXTGE633M set. We are very happy with this choice. Great value for the price we paid. The numbers are large and all function buttons are easy to read. Phone has good quality audio and nice functions. Very easy to use. Would recommend this particular set. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Black was $10.00 more than White?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were the had the number of phones and features we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Who buys cordless phones for their 80 yr old paren

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire staff was so helpful in finding replacement phones for my 80 yr old parents, who love the cordless home phone / landline.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -C Panasonic

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers button is not working well.Everything esle’s working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Using the speakerphone feature should be straightforward, requiring only a press of the SP-phone button on the handset during a call. If you encounter any issues such as a stuck button or the feature not functioning, please don't hesitate to contact us directly for assistance. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 3 out of 5 stars

    cordless phone weird answering machine function

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To set it up, you have to set the number of rings for the answering machine to pick up. I tried calling it with my cell. It wouldn't pick up. I read the troubleshooting instructions, said to d change the number of rings so my cell phone wouldnt pick it up first. I changed it and now it goes into answering mode almost too quickly, dont have a chance to answer it. While I am waiting for it to pick up, I can;t even hear it ring. Strange, tried to adjust it but can't. Works well otherwise.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 5 out of 5 stars

    Great Land Line Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone system. (My former Panasonic lasted almost 19 years!)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Nice expandable cordless phone

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice phone and answering system. Works fine and is expandable with additional handsets if needed. Wish I could use it to replace the corded one I have at work but my employer won't let me - this one is much, much better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The upgrade to our Panasonic phones are great. We like the new silent block call feature and large numbers and large display. This is our third Panasonic phone. We purchased the 3 phone set but we will purchase another phone expansion.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Good cordless phones, poor sound on voicemail.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones work great, but I’m not happy with the sound quality of the answering machine when playing back messages, poor quality of sound.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Cradles hard to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic has used this design for over a decade. The cradles do not steadily hold the phones while charging. Too easy to tip them over while charging. Have tried to block incoming numbers but have not had success.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. However, the first one was defective right out of the box and I had to return and get an exact replacement. The second one works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -G Panasonic

  • Rated 4 out of 5 stars

    Panasonic Land Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming the phones was more difficult than normal because the instructions were not as clear as they should have been, and more complicated than the old panasonic phones being replaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
      We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
      You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    MY PANSONIC PHONE SET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PANASONIC EXPANDABLE CORDLESS PHONE SYSTEM WITH DIGITAL ANSWERING SYSTEM. MY OTHER PHONE SETS...I REALLY LIKE THESE PHONES AND I HOPE THEY LAST AS LONG AS MY OTHER PHONE SETS..10 YEARS..!! .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    New Panasonic Landline Phone Ststem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect upgrade to existing system - same brand with newer model. All works great as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    not sure what you want here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the buttons are hard to read at night. I wish they were lit up more

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 5 out of 5 stars

    Good Phone for a land line.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were simple to set up and start using. I liked that caller ID was immediately working. No need to enter contacts into the phone book.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your rating! We sincerely appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 4 out of 5 stars

    New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it just don't love it!!! So of the features I can't seem to get to work. Some calls don't go come through as in no ring so when I check the caller ID there's at least 3 missed calls

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Charlie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of these phones we have bought. These are replace 10 or 12 year old set not sure. But, they work great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 4 out of 5 stars

    too many options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too complex for my needs Still haven't figured out how to delete messages Its a nice phone but I think not for my needs The directions booklet is also difficult Each option is written for the cell attachment then the base then the other phones you think ur reading the appropriate directions and then realize its either not for the base but for the cell attachment The explanations keep jumping around

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. This is indeed a good unit with many useful features. In order to answer your questions please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic