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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2802 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,802 reviews
  • Rated 5 out of 5 stars

    We can see the numbers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item replaced our very old cordless phones. The number had even begun to wear off the phones. Needless to say, we really needed new ones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 4 out of 5 stars

    Good cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Panasonic landline. This one works great, very easy to use. Wish the backlight were a little brighter, but there's no echo and has some good features. Would recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    PattP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PRODUCT IS GOOD FOR WHAT I NEED IT FOR THANK YOU FOR YOUR HELP

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this package for my home because our cell service at home is not reliable and WiFi calling ain’t that great either. Very easy to set up and the clarity is great. Perfect for my needs.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Awesome gift for. My elderly Godmother

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item as a gift for my godmother so far she really enjoys the visibility and yes I would recommend this product for anyone as a gift or for one's own purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Good overall phones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old ones because they seemed to cut off after a certain amount of time. So far these seem to be working but I’ll watch for that problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    This fit the bill for what I needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am having a little trouble adjusting to this phone because it is different from my old one. That said it can do more things & I'm sure I'm going to be quite pleased when I get used to it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Portable Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good portable phone system. More than I really need, but the system offers all the options that I will ever need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -G Panasonic

  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of phones I picked up for my mom. Along with two extra head sets for each room.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C Panasonic

  • Rated 5 out of 5 stars

    Panasonic phone set for Home use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Many upgrades from my old set. Easier to retrieve voicemail. Overall a fine product that is also expandable if we decide to put a set in each bedroom

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 4 out of 5 stars

    quality product, good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Panasonic brand; this product is a good value & quality; the only issue i have is confusing menu navigation, which is pretty common for phones these days

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced an AT&T phones, it is a good phone for the price. A little difficult to manage the settings, but overall a good phone for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    nice phone set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace an aging set of Panasonic handests and the base

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just what I was looking for! It works great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -C Panasonic

  • Rated 5 out of 5 stars

    You can block calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a phone , but you can block robot calls. When you hear the voice, during the call. You can set it up to auto block calls. So far it has stoped a lot of calls from Coming through .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Can't go wrong with Panasonic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 12 years my other Cordless Panasonics wore out. So I replaced them with the best. They work great! Didn't cost an arm and a leg either. Like the new bigger screen & buttons

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Decent phone set for a decent price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have any real issues with the phone installation or operations, but not a fan of the ringtone and can’t figure out how or whether I can change it. Otherwise, it’s good to go.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    A lot of functions, fairly easy to setup

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom had to have a light showing missed calls, and this one was the only one available, and at a pretty decent price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Who still has a house phone?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 81 year old aunt, that’s who! She talked the last ones to death and she was pleased as punch to get five new handsets!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 1 out of 5 stars

    Do Not Buy!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hesitate to give this product even one Star. I returned the first one I bought because it wouldn’t keep the time and date current. I took it to the Geek Squad, and they said they thought it was something wrong internal. I exchanged it for another same model, hoping the first one was just a lemon. Not the case. I will be returning this one for a refund.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Cheryl! We’re really sorry to hear about your experience, that sounds incredibly frustrating, especially after giving the product a second chance. Our goal is to deliver dependable, worry-free performance, and clearly, we missed the mark for you. Thank you for sharing your experience so openly. Feedback like yours helps us identify where improvements are needed, and we take that seriously. We appreciate you giving us a try, and we hope future products better meet your expectations. - F Panasonic