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Customer Ratings & Reviews

Your price for this item is $199.99

Customer reviews

Rating 4.5 out of 5 stars with 2765 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 2,765 reviews
  • Rated 4 out of 5 stars

    Great phone with many handsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone when my elderly mother’s phone no longer worked. The buttons on the handsets are nice and big, making them easier for her to see. The caller ID is spoken, so she knows who is calling without needing to look at the phone. At first we didn’t know what we would do with 5 handsets but then decided they would be great in a couple areas in the basement where she spends time going through things (before this the only phone in the basement was on a wall, not handy to get to if the phone rang or she needed to make a call). The phone has many, many features she will never use, and even I had trouble reading the technical stuff in the manual, but for the price it was a good purchase!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fool proof

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the need very well. Purchased for my mother so she could have a phone close to her in all the rooms of her home. Easy to use and works very well. Land lines are dying but there is still a group that need them and thank God a few companies still address the need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We traded our old phones in on this phone because the old phones were cutting in and out. We really like this phone because it has a caller block feature that is very simple to use-and it works!!! When a call is blocked, it only rings once and that's it. LOVE that feature and have used it quite often in the short time we've had the phones. Would rather have had it in white or silver as it would be easier to find the phone but we are still very happy with this new phone!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. The phones were easy to install. The sound is great when talking to people. The ring tends to "vibrate" when ringing but that may be due to me having the ring tone on high due to my hearing problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 4 out of 5 stars

    1 phone came with "Low Batteries".

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the phones needed batteries. I thought all should have come with rechargable!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Carolyn! Thank you for your feedback. We’d like to clarify that all Panasonic handsets come supplied with rechargeable batteries. If one of your phones needed batteries, it may have been due to an issue during packaging or handling. We appreciate you bringing this to our attention and hope you’re otherwise enjoying your phone system. - S Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my mother, who now lives alone and is quite technically challenged to say the least. We got it set up for her quickly and she hasn't looked back. Very satisfied customers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Nice purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my grandmother. She loves it. The buttons are easy for her to see & dial as she talk on the phone often, she also enjoys the Voice Caller ID because it reads out the incoming calls. The voice quality is super clear so I don't have to repeat myself as often... It's hard to get her off the phone now she enjoys her new phone lol

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for the positive feedback, it means a lot to us. -C Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is just great, do not hesitate if you need one to consider this

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Carole! Thank you so much for the kind feedback. We’re looking forward to making your experience even better in the future! - S Panasonic

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im satisfied once I got the answering machine activated

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your 4-star review of the KX-TGE633M. We are glad to know you're satisfied with your new phone system overall, and it's gret that the answering machine is now up and running smoothly! Sometimes getting familiar with the new features can feel a bit tricky at first, but once it clicks, it really does become a seamless part if your day. We appreciate your feedback. -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Can block calls without phone ringing waking me in the morning.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your 5-star review. We are thrilled to hear that you are enjoying the call block feature of the KX-TGE633M telephone system, especially its ability to bring you uninterrupted peace in the mornings. Our priority is customer service and we are ecstatic that we met that mark! -C Panasonic

  • Rated 4 out of 5 stars

    Who's Calling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clarity is very good. I love the answering service part and the phones are in every room. Intercom works well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic

  • Rated 5 out of 5 stars

    Easy to handle, good for hearing disabled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish, great features, clear reception, caller announcement makes it easy to answer the phone call or let it go to voice mail, adjustable for the hearing impaired.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If your looking for quality phones this is it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are amazing, easy set up, we live in a 2 story house and the connections to every phone is flawless, batteries lasted when we lost power with the home station on my battery back up to keep connected to phone line. The price was good for these amazing phones, I recommend them to my friends and family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and recommend it to others! -C Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good phone with a few annoying features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very good to excellent phone/answering system, and I LOVE the call-blocking features -- including automatic blocking of robocallers. However, there are a few features that make it somewhat annoying. First, it will occasionally block calls from friends and family (even after they have been entered in the phone's "phonebook"). This requires a manual unblock, and an apology to my friend/family member/doctor. Second, if you link it to your cellphone, which is a generally-beneficial feature, the phone doesn't allow for permanent muting of text message notifications. By this, I mean that although you may have disabled this feature, every time you re-pair the two phones via bluetooth, or leave the house with the cellphone and then re-enter within bluetooth range, the feature automatically comes back on, forcing a manual defeat of this feature. Getting verbal notifications of text messages in the middle of the night that echo throughout the house via 4 handsets and the base unit can be very jarring. Other than the annoyances noted above, this is a good phone system, with some excellent features (particularly the call-blocking ones), and very good clear voice quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Panasonic Phone Set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just what I've been looking for. It serves the purpose. I would recommend this prodoct to my family and friends!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re overjoyed by your 5-star review! Thanks for letting us know how much you’re enjoying the product. - S Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good phone so far...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system replaced a Panasonic phone system that we bought in Oct 2002 (yes, it was 2002). We loved that system but felt like it might be on its last legs battery-wise. We had a somewhat hard time finding a battery for the base handset about 7 years ago, so decided to go with a new set. This new set is ok, but not sure about it (how could we after having and loving the old one for more than 18 years). Also, we use our cell phones more often than the landline. After setting it up, we've gotten a lot of phantom calls where no one is on the other end... it's weird.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Pros mentioned:
    Features
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Been using Panasonic for years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got them working, so far so good. The batteries were not charged when they arrived so wound up charging over night. Every thing seems to be going as advertised.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Phones are Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old Panasonic cordless phone system that I bought at Best Buy many years ago. It finally wore out so I bought this one. It was very easy to hook up and set up the answering machine. It is working perfectly!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    I bought these for a present

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this telephone system because I saw that this phone blocks 1000 robo callers...was happy to see Panasonic phone that blocked more than the usual 250. However, since having a AT&T phone that does the same thing, the way Panasonic allows you to block, the caller has to call you first then you have to push the block button so their call won't come through, the next time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! -M Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Easy to use, and was easy to set up! Many functions available.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic