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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 2779 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 2,779 reviews
  • Rated 3 out of 5 stars

    Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker phone is a little raspy. Sometimes hard to understand the person on the other side. Also, sometimes when you dial, it takes 30 seconds to connect.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great set but

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this phone set. Lots of options but it doesn’t seem like the batteries last as long as they should. All in all I’m satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I needed. It works extremely well. Thanks

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good phone but the battery on the phone dies way to quick

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, friendly helpful staff. No complaints whatsover.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Low battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones can not be left off the charger more than 8 hours are the battery is dead. Also, the" talk" and the "off" buttons are too small and hard to see.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing your telephone problem to our attention. We sincerely apologize for the telephone's failure and inconvenience it caused. We recommend that you contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9:00am-5:30pm est. Panasonic

  • Rated 5 out of 5 stars

    good cordless unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cordless telephone system was very easy to set up. good coverage

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Great Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones do everything that I want them to do. very gojod

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Very good set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these phones are working very well, great purchase

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 2 out of 5 stars

    Why can’t they make products seniors can you.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 80 years old my wife and I were unable to set phone system. We reached out to Panasonic and Verizon but not successful. After we went to all the trouble when we went back to our prior phone system and we now have a message for a new voicemail. But when we try to clear it doesn’t clear. All our prior phone systems were Panasonic. We are not sure we want to purchase another Panasonic system. If you can help us we would appreciate your help.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Lee! I am sorry for the trouble experienced with this unit. To troubleshoot this issue, please get in touch with the support team at shop.panasonic.com/support
      -A Panasonic

  • Rated 3 out of 5 stars

    phones work well but speaker mode is inadequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my older Panasonic phones with this newer version. The ear receivers work well, but the speaker mode is not as good as the older version. The speaker is not as clear nor as crisp as the older phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Ok product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if keeping, doesn’t always have good sound.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    Adequate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a landline phone; it has 2 wireless extensions; it filled a need

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Fine product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phone system delivers great service at a good price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Made well as and easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    N...................................................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Pretty good Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    better than most of the junky phones you see at Mr Waltons-Mart

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 1 out of 5 stars

    Poor Quality Control at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived yesterday. Phones arrived all loose in an opened box w/o any packing. Instructions were missing. The box had been taped, opened, and then retaped after the phones had been tossed back into the box. The phones had either been used or returned for some unknown reason. The phones were not new. Best Buy's quality control should not be trusted. I was unable to obtain a refund without visiting a Best Buy store; because of my age I no longer drive. So I am stuck with a defective product with no hope of obtaining a refund. Beware.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for any inconvenience or dissatisfaction you may have experienced with your purchase of the telephone system. We suggest contacting the vendor for further information as the product was used. Your feedback is highly appreciated as it assists us in enhancing our products and services. If you are open to discussing it further, please reach out to our Support Team through Live Chat on the Panasonic Website's Contact Us option. You may do so by clicking on the widget located at the bottom right of your screen during our operating hours from Monday to Friday, 9am-5pm EST. -C Panasonic

  • Rated 5 out of 5 stars

    Charmin and value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set is exactly what was needed for the household.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 3 out of 5 stars

    phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just set it up, gift for Christmas will be in touch if there are any problems

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback! -C Panasonic

  • Rated 3 out of 5 stars

    my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not ring consistantly have not yet tried to put in phone #s

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://help.na.panasonic.com/ Panasonic