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Customer Ratings & Reviews

Your price for this item is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 2789 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 2,789 reviews
  • Rated 4 out of 5 stars

    Cordless phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use, and sound is good. Old cordless Clarity phone buttons stopped working.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fantastic and have great features. No issues at all and easy setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced on older set with this unit. Very easy to set up. We like the voice telling us where the call came from . The old unit did not do this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Panasonic expandable cordless phone system was easy to install. All five units are working perfectly. We Love the size and lighting behind the numbers and keys. All features work as we were informed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that it has 5 phones. The phones are easy to use and work great. A great feature is it tells you (voice) if you left it off the charger and the battery is getting low. The voice also helps you locate the phone. Only con I have found is the button names rub off with use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Easy to setup. The design on the phone is nice as far as button size.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Greg! We’re happy to hear your Panasonic phone is working well and that you find the setup easy! It’s great that the button design is comfortable for daily use. - S Panasonic

  • Rated 5 out of 5 stars

    Excellent Expandable Landline Cordless Phone Syste

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent, expandable landline phone. It has a speakerphone, a phone locator, automatic call blocking for solicitors, spoken caller ID, and many more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Second time buying this model. Always reliable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! It’s great to hear you’ve returned to this model and continue to find it consistently reliable. Knowing it’s earned your trust not just once, but twice, means a lot to us. We truly appreciate the 5 stars and your continued confidence in our telephones! - F Panasonic

  • Rated 5 out of 5 stars

    Feature ritch, self powered with a headset jack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear with good volume. Setup was easy if you read the documentation (its very flexible so there are a lot of options). The handsets are larger than the 12 year old Panasonic system it replaces. The eco mode works for about 30 feet through one wall. I found that you can see the last 10 or so numbers that called in a useful feature. The fact that it will run w/o wall power for a period is useful if you connect it to the traditional land line since those will work even if their is a power failure. Its nice that if uses the speakerphone when it has to self-power so you have effectively three units to run it during an extended power outage. The ability to use a wired headset was the deciding factor for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones. We had something like this from them before, but when they finally died after many years we got Vtech. Hated those so we went to Best Buy and bought these. Exactly what we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    The phone was easier to program than I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this phone set because I needed a phone with speaker function, so I'm happy about that. The instructions were good about programming the phone book. With our old phone set, each handset had to be programmed separately, so I was pleased to discover that programming one handset put the numbers in all three phones. Days after we began using this set, we were receiving constant junk phone calls, so I followed the Block Call instructions. What a relief when those calls were controlled!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that this phone can auto block robo calls and other unwanted callers. And when anyone on our list of contacts calls it announces the caller.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Panasonic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, easy to use and very affordable. Best Buy has the great deals compared to other stores.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 4 out of 5 stars

    1 phone came with "Low Batteries".

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the phones needed batteries. I thought all should have come with rechargable!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Carolyn! Thank you for your feedback. We’d like to clarify that all Panasonic handsets come supplied with rechargeable batteries. If one of your phones needed batteries, it may have been due to an issue during packaging or handling. We appreciate you bringing this to our attention and hope you’re otherwise enjoying your phone system. - S Panasonic

  • Rated 3 out of 5 stars

    Portable Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but not what I was expecting. There is noise on the line when I talk to someone, like an echo. I'm not happy with this purchase

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your feedback with us. We’re sorry to hear that your experience with the portable phones hasn’t met your expectations, especially regarding the noise and echo on the line. We recommend keeping the phone away from electrical or radio emitting devices to avoid audio interference. Your input is important to us, and we’ll make sure it’s shared with our team as we work to improve our products. We truly appreciate you taking the time to leave a review, and we hope there’s an opportunity in the future to better meet your needs. - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Overall Good Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the product seems to be working as it should. We like the Call Block feature as it allows us to screen and then put the phone number in a 'blocking' mode. We haven't had a chance to see if it really works as some companies seem to have multiple robotic phone services. Sort of like trying to kill cockroaches; where there's one there are a thousand others. But, of course, since they are communication cockroaches, it's much less messy to push the Call Block button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically, so far, so good. I haven’t had time to set up many of the options that are available, but its doing what I want a phone to do. Eliminating Scam calls is very easy. If I had a knock against the system, it would be volume is a problem. At times (frequently) it is hard to hear callers, even with the volume controls at their highest point.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Good One

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is just what we needed. It works very well and has very clear sound, is easy to set and operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the PANASONIC product! We value your input and encourage you to let us know more details about your experience with us Panasonic

  • Rated 5 out of 5 stars

    Great Panasonic cordless phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Panasonic cordless phones! Super easy to set up and very clear sound quality with no static or interference of any kind! Great coverage and convenience all over our fairly large home!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 4 out of 5 stars

    Needs more complete intercom instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the 3rd Panosonic residential multiple phone I have boughr over many years. Fits our needs directly. Only complaint is with instructions to register each hand unit as an intercom number for calling within the house. It not rhere under registering the unit number for call internally. Previous models had easy program instructions!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic