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Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,844 reviews
  • Rated 1 out of 5 stars

    Poor Quality Control at Best Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone arrived yesterday. Phones arrived all loose in an opened box w/o any packing. Instructions were missing. The box had been taped, opened, and then retaped after the phones had been tossed back into the box. The phones had either been used or returned for some unknown reason. The phones were not new. Best Buy's quality control should not be trusted. I was unable to obtain a refund without visiting a Best Buy store; because of my age I no longer drive. So I am stuck with a defective product with no hope of obtaining a refund. Beware.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We apologize for any inconvenience or dissatisfaction you may have experienced with your purchase of the telephone system. We suggest contacting the vendor for further information as the product was used. Your feedback is highly appreciated as it assists us in enhancing our products and services. If you are open to discussing it further, please reach out to our Support Team through Live Chat on the Panasonic Website's Contact Us option. You may do so by clicking on the widget located at the bottom right of your screen during our operating hours from Monday to Friday, 9am-5pm EST. -C Panasonic

  • Rated 3 out of 5 stars

    so so

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best you can get! over price, lack of options, too complicated.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Landline Phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic - KX-TGE674B DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Black. I just love the performance especially I'm able to block calls easily.

    I would recommend this to a friend
  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Enjoy the call block option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our current phone system did not have the call block feature. Purchased this unit specifically for that convenience. The option to transfer cell phone book was a great help.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my needs but not easy to program. Still trying to figure out the "easy" blocking out the unwanted callers.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! For easy call blocking, press the CALL BLOCK button on the handset. -M Panasonic

  • Rated 3 out of 5 stars

    my phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does not ring consistantly have not yet tried to put in phone #s

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We would need more information in order to have a better understanding of your inquiry. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://help.na.panasonic.com/ Panasonic

  • Rated 1 out of 5 stars

    Bad phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible. Problems in 3 days. I called a friend on her cell and the sound kept breaking in and out. I know it is this phone because I have called others on their cell phones and there is not a problem with reception. My friend, whom I called on her cell phone told me that she was not having any problems with any of her other callers. Over the last decade I have purchased Panasonic phones, and they all had problems. So I will never purchase them again. I am taking it back.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review, we appreciate it. We are sorry to read that you were experiencing issues with the product. Could you please reach out to us for support to see if there is any troubleshooting we could provide? We can be contacted via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 3 out of 5 stars

    liked having 3 phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3rd phone furthest from the main phone frequently shows no power or no power to main phone, which the other 2 (including the main phone) are fine. Not happy with this thus far.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned. Setting it up sounded much too complicated . Ended up buying a different Panasonic phone

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your feedback. We’re sorry to hear this phone system wasn’t the right fit for you and that the setup felt too complicated. We’re glad you found another Panasonic phone that works better for your needs, and we appreciate you sharing your experience with us. - F Panasonic

  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as we had hoped. Volume adjustment very limited. Not very intuitive operation. Perhaps there are too many features. OK for the price but our old UNIDEN worked much better.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well and easy installation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive base and four satellite units. Accepts calls from "land" line plus two mobil phones plus additional satellite units. Good sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quality sound & easy to set up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When it comes to technology (and yes, I consider phones as technology), I am...uh...challenged. But I still managed to get this set up with very little difficulty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for cellphone use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When this is paired to your cellphone it's much easier to talk through these handsets than on your cell. And the range covers the whole property. Awesome system.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth it.save you money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not hold charge for very long. The phones are over priced for what you get.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 2 out of 5 stars

    ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took a while to figure out the programming, etc. The MUTE button is easily bumped when on the phone an next thing I know - I muted my call. Poor design for that button location

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Cons mentioned:
    Battery life, Reception

    Rated 1 out of 5 stars

    Terrible product save your money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. BAD reception, bad battery life.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. Panasonic

  • Rated 3 out of 5 stars

    land line phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well; I need numbers & button that are easier to trad, bigger and with greater contrast to background

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent phone system.Good value.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful, knowledgeable clerk helped me decide on this purchase. Easy to install and has all the features that I needed. Recommend the Panasonic phone system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of phones have worked well as does the answering machine no problems or complaints. Easy to operate with good sound quality,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phones are lower quality. Was disappointed with them. They work and are somewhat easy to use. But they go out of range often and always lose signal with the base

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic