Customer Ratings & Reviews
- Model:
- KX-TGE674B
- SKU:
- 6219318
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.
This summary was generated by AI based on customer reviews.
just change batteries and save yourself money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Did not function the way my older model worked. I just replaced the batteries in my old phones and now all is good.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. -C
- Cons mentioned:Reception
Lost phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The phone doesn't have good reception out side. The base is located 100 yards from out on my patio, phone call cuts off.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for providing us with your detailed feedback! Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Kindly be informed that reception at 100 yards might not be good, which is why range extenders are recommended.
Great phone for seniors
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No more running for the phone only to find it is a telemarketer. After two rings the phone will announce who the caller is. Call volume and clarity are very good and battery life is as well. We are very happy with this phone.
I would recommend this to a friendWorked perfectly out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 15 year old Panasonic would not provide caller id and voicemail service after we dropped verizon landline and replaced it with verizon wireless. The new phone functioned perfectly without significant setup time.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
no hearing aid bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone does not appear to have bluetooth connection to hearing aid. Nothing was mentioned in the manual
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Soren! Thank you for your feedback. We’re sorry to hear that the KX-TGE633 did not meet your expectations regarding hearing aid connectivity. While this phone system does not offer a direct Bluetooth connection to hearing aids, it is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316, and it is in compliance with the TIA-1083 standard which makes the phone system have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. We recommend you check with the manufacturer of your hearing aids for additional information. -C
- Cons mentioned:Volume
This brand of phones used to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to set the volume up on a daily basis because it is so low by morning that I can't hear the phone ring.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
easy to set up, easy to use, clear sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality in construction and function. I like being able to plug headset into the handset and you can then walk around with it clipped to your belt. Otherwise you could use the speaker phone, Good value.
I would recommend this to a friendProblem with ringing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the phones connected but the screen says voicemail msg via phone co. I do not have voicemail, I have the answer machine. Also, I have one phone which is not part of this package and when I get a call that phone rings first and then the Panasonic phones ring but do not always connect with the caller. I have reviewed the instruction book to no avail. Please help me.
No, I would not recommend this to a friendlarge numbers looks good, voice of identification
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed it noticed the nice large numbers. Charged up well. Works good. The internal voice announcing who is calling is very garbled
I would recommend this to a friendVery capable, nice wireless telephone set.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good phone system that has substantial capabilities and applications. This is my second Panasonic telephone set and I am as pleased with this new system as I was with my last Panasonic telephone system.
I would recommend this to a friendUnreliable after two years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had these phones for a while and they are starting to have issues. Purchased them two years ago. Now sometimes it rings, sometimes it doesn’t.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution.
Works well. Easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace a similar product that had gotten old & wasn’t functioning well. Not many option out there for multi-phone sets and we found this was a good value for the price.
I would recommend this to a friendOutdateed from the Get go....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was outdated when we bought it. Returned it as soon as we found out about it. They stopped supporting it 4 years before we bought it. At least we got our full price back when we returned it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
nice to have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them. the 4 handsets save a lot of steps.really handy when you get left hanging for 2 hours on business calls. you don't have to worry about your phne going dead
I would recommend this to a friend- Cons mentioned:Battery life
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones don't keep a charge for very long maybe a day or two
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! Kindly be informed that the batteries are estimated to last around 10 hours in continuous use and 5 days in standby, if the eco mode is enabled.
Great cordless system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone hits all of our basic points. Five units to cover computer room, bed room, kitchen, basement, and TV room. great clarity. Works good with hearing aids.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
Very low range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely restrictive range, Inside your home it often has no connection to the base.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear Customer, thank you for your valuable feedback. Please keep in mind obstacles such as walls and floors and other environmental factors may decrease the range of the signal. You may benefit from purchasing the Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless Phone System to increase the signal range from your base to your handset.
- Cons mentioned:Instructions
Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it was diffucult to set up and then use the phone. The directions made no sense.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution. You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Panasonic should change name to CrapaSonic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapest phone on the market. They will not last you one year.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Martine! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
Easy set up-Advanced features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear volumn is most important feature of these advanced features home phones. Large screen to see numbers dialed helps older eyes see who is being called. Call announcements are exceptional
I would recommend this to a friend