Customer Ratings & Reviews
- Model:
- KX-TGE674B
- SKU:
- 6219318
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use and high-quality sound as its most impressive features. Users also frequently appreciate the convenience of the call blocking and caller ID functions, alongside the straightforward setup process and affordable price point. While the device is well-regarded for its performance, some users have expressed concerns regarding the longevity of the battery and the clarity of the provided instructions. Overall, the product is viewed as a feature-rich solution, though some find the volume levels and reception to be inconsistent.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
This brand of phones used to be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to set the volume up on a daily basis because it is so low by morning that I can't hear the phone ring.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. We will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Works well. Easy to install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had to replace a similar product that had gotten old & wasn’t functioning well. Not many option out there for multi-phone sets and we found this was a good value for the price.
I would recommend this to a friendUnreliable after two years
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had these phones for a while and they are starting to have issues. Purchased them two years ago. Now sometimes it rings, sometimes it doesn’t.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution.
just change batteries and save yourself money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this item. Did not function the way my older model worked. I just replaced the batteries in my old phones and now all is good.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention! Your feedback helps us do better. We are truly sorry to hear about the situation you experienced. -C
nice to have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love them. the 4 handsets save a lot of steps.really handy when you get left hanging for 2 hours on business calls. you don't have to worry about your phne going dead
I would recommend this to a friendVery low range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely restrictive range, Inside your home it often has no connection to the base.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Dear Customer, thank you for your valuable feedback. Please keep in mind obstacles such as walls and floors and other environmental factors may decrease the range of the signal. You may benefit from purchasing the Panasonic KX-TGA405B Range Extender for DECT 6.0 Plus Cordless Phone System to increase the signal range from your base to your handset.
- Cons mentioned:Battery life
Unhappy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phones don't keep a charge for very long maybe a day or two
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback! Kindly be informed that the batteries are estimated to last around 10 hours in continuous use and 5 days in standby, if the eco mode is enabled.
Great cordless system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone hits all of our basic points. Five units to cover computer room, bed room, kitchen, basement, and TV room. great clarity. Works good with hearing aids.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product.
- Cons mentioned:Instructions
Phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it was diffucult to set up and then use the phone. The directions made no sense.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution. You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Outdateed from the Get go....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The unit was outdated when we bought it. Returned it as soon as we found out about it. They stopped supporting it 4 years before we bought it. At least we got our full price back when we returned it.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was not up to the standards. If you’re open to discussing it further, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C
Easy set up-Advanced features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Clear volumn is most important feature of these advanced features home phones. Large screen to see numbers dialed helps older eyes see who is being called. Call announcements are exceptional
I would recommend this to a frienddefective handset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the handsets did not work properly. However the only way to get a new handset was to return the entire product. We had spent several days inputting the phone book information and did not want to repeat this. We are therefore only using 4 of the available 5 handsets. There should be a way to replace just the one defective unit.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..
Greeting messages not heard by callers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having a lot of difficulties with the voicemail. I put my own message on and people tell me there is no way to leave messages. I checked it by calling with my cellphone. No message. I then followed directions to use the prerecorded greeting. The phone says it’s working, but when I call it there is no message. I am following their directions, but it’s not working. Help! What should I do?
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi. We are sorry to read about this negative experience. Voicemail is through the service provider, you will have to contact your service provider for clarifications.
Easy to setup, never to far away to answer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third Panasonic phone set I have had in 20 years, nothing wrong with the old one it was just we bought a new house and needed phone in both the new and the old. Very reliable.
I would recommend this to a friend- Pros mentioned:Sound quality
Essy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for mom she is elderly and need little better button size and sound
I would recommend this to a friend - Cons mentioned:Instructions
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very difficult to program this phone. Instructions are not clear and I wouldn't recommend.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. If you need further guidance, kindly let us know and we will happily assist you. You can contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST.
Poor phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered phone on line came on time could not get caller id to work turned out it was our service provider so kept our old phone and returned the unit.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
no hearing aid bluetooth
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this phone does not appear to have bluetooth connection to hearing aid. Nothing was mentioned in the manual
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi Soren! Thank you for your feedback. We’re sorry to hear that the KX-TGE633 did not meet your expectations regarding hearing aid connectivity. While this phone system does not offer a direct Bluetooth connection to hearing aids, it is hearing aid compatible as defined by the FCC in 47 CFR Section 68.316, and it is in compliance with the TIA-1083 standard which makes the phone system have reduced noise and interference when used with T-Coil equipped hearing aids and cochlear implants. We recommend you check with the manufacturer of your hearing aids for additional information. -C
Dissatisfied customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Time doesn't keep. Every time you use the phone the time loses 10 minutes when you hang it up! After trying days and days to get it right, I had Geek Squad help. Had to wait days for them. Tried unplugging all handsets.... Nothing works and now it's a day too late to return to store!!
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello, we are really sorry for the issue encountered. We would advise you to try the following setting before changing the time. On a handset press MENU, then the # button and enter 226. Choose Manual and press SAVE. -G
- Cons mentioned:Volume
Panasonic phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is low. Poor quality I would not recommend this phone a waste of mony
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review, we are sorry to read that this unit didn't meet your expectations. If you are looking for a unit that is louder, we recommend you our amplified phones, they have more DBs and certain features that might make the call interaction better and easier. #C