Customer Ratings & Reviews
- Model:
- KX-TGE674B
- |
- SKU:
- 6219318
Customer reviews
Rating 4.5 out of 5 stars with 2844 reviews
(2,844 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the product's exceptional ease of use and high-quality sound as its most impressive features. Users also frequently appreciate the convenience of the call blocking and caller ID functions, alongside the straightforward setup process and affordable price point. While the device is well-regarded for its performance, some users have expressed concerns regarding the longevity of the battery and the clarity of the provided instructions. Overall, the product is viewed as a feature-rich solution, though some find the volume levels and reception to be inconsistent.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
As I told you already these phones are terrible.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can barely hear the caller even when phone is as loud as it can go and on speaker. I always buy Panasonic phones but these are the worst.
This review is from Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We're sorry to read about your experience.
If you're open discussing your experience further please reach out to us on:
shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 4 out of 5 stars
Great home phone for the family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the phone's for the past two months and have had zero problems. The phone's have a good wireless connection also great distance from the main unit.
I would recommend this to a friendRated 4 out of 5 stars
great camera for beginners!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice but to get one home phone with the features i wanted, i was forced to but one with 3 extra receivers which i will not, in my opinion,never use.
I would recommend this to a friendRated 1 out of 5 stars
Static is horrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought another Panasonic because we had been very happy with our previous one. The new one is easy to set up and program. Unfortunately, the static is so horrible, it's very difficult to understand the person on the other end of the line. Best Buy won't take it back because I didn't try to return it within the first 2 weeks (we were out of town). I'm hoping Panasonic will let us exchange. It's a lot of money to have spent for a phone you can't use.
This review is from Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for brining your telephone problem to our attention. We sincerely apologize for the inconvenience it is causing.
This information may be helpful to you.
If you are hearing static on your phone, reception breaks in and out or experiencing humming noise on the background while using your cordless phone, it might be caused by a transmission or electric interference, noise can also come from the phone lines, it would be best to locate the source of the interference first and a simple method of determining this would be to verify if static is heard on your other set of phones aside from the Panasonic.
You can also try to relocate or plug the Panasonic phone to a different area where there is less interference.
If you are subscribing to DSL service, it is recommended to use a DSL filter. Most DSL service providers would have the filters available for their subscribers, you may also check out your local electronic stores for availability.
If you need additional assistance contact our tech support team via chat at shop.panasonic.com/contactus Mon-Fri 9am-5:30pm est.
Rated 5 out of 5 stars
Perfect & Complicated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfectly working phones with many features that make them overly complicated to setup. Make sure you have someone technically savvy to help you set them up.
This review is from Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review.
Rated 4 out of 5 stars
Ok for now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have purchased the 5 set the range isn't the best but it is sufficient for now
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your valuable feedback. Kindly be informed the range can be extended with the Panasonic Range extender KX-TGA407 that is compatible with your Phone System.
Rated 2 out of 5 stars
Not as good as previous.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same phone I have had before. For some reason this one is poor quality. Doesn't have the same range and has poor sound.
This review is from Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. We can be reached shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST
Rated 2 out of 5 stars
Wouldn’t purchase it again
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Access to the voice message system is clumsy. You cannot delete a single message while keeping others. Not at all user friendly.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review.
We would appreciate it if you would contact our Support Team via Chat to speak with a customer care representative about your recent experience in order to determine how we can provide you with a solution: shop.panasonic.com/contactus Mon-Fri; 9AM-5PM EST
- Cons mentioned:Battery life
Rated 1 out of 5 stars
Open box product not complete
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.batteries were not in box as promised. how can I get them?
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for bringing this to our attention. Please check with the seller if the unit is an open-box. -M
Rated 5 out of 5 stars
Perfect for my needs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've used a Panasonic corded/cordless combination before. This completely cordless one has the same characteristics--especially good voice quality.
This review is from Panasonic - KX-TGE632M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
I would recommend this to a friendRated 1 out of 5 stars
Phones that are not working properly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really don’t like the performance of these phones. Half of the time I don’t even hear the phone ringing. I missed some of my calls. I am just not satisfied with the performance.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. Please plug out the line cable and the AC adaptor from the base for about 40 seconds and then plug them all back in. We advise you to make sure the ringer is turned on by pressing MENU on the handsets, then the key "#" and enter code 160. Hope this helps! -C
Rated 2 out of 5 stars
Disappointed Purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phones have very short range and if not placed back carefully on their bases won’t charge or ring.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products.
Rated 2 out of 5 stars
phone malfunction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone works but does not keep correct time loses five minutes no matter how many times I correct it.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. You can fix this by pressing MENU # 2 2 6 on one of the handsets > go to manual and press SAVE.
Rated 5 out of 5 stars
Home phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product met all expectations and performs as advertised. Highly Recommend.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M
Rated 1 out of 5 stars
Panasonic should change name to CrapaSonic
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheapest phone on the market. They will not last you one year.
This review is from Panasonic - KX-TGE633M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hello Martine! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S
Rated 5 out of 5 stars
Phones work very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these phones to replace old set that kept cutting out. Turns out all we needed to do was reboot the modem. Liked the new phones so much I kept them
I would recommend this to a friendRated 4 out of 5 stars
Easy to use phone system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the system except for the phone # directory. I need a direct alpha set up. Not groups like this one has.
I would recommend this to a friendRated 5 out of 5 stars
Blocks most telemarket calls
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent voice quality along with cell phone connection. Our telemarketing calls have gone from 10 a day to practically none.
I would recommend this to a friendRated 5 out of 5 stars
Needed new phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that there were 3 additional handsets and the answering machine portion is easy to use and less noise than my previous cordless set.
I would recommend this to a friendRated 5 out of 5 stars
Great phones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the phones. I have No Complaints so far. I Thank the Best Buy employee for helping me pick the right cordless phones.
I would recommend this to a friend

