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Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 2,844 reviews
  • Pros mentioned:
    Caller id

    Rated 4 out of 5 stars

    Home phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There good phones would have like them more if phone base came with option use cord or battery I like option it have caller id, built in answering machine easy to set up but machine says who is calling half time you can not understand what it is saying call from Red Cross can’t understand it it’s speech is like automotive machine talks like robot Hal robot with no is what do ever., Easy to use decent price not one of small charger bases you have option hang on wall you have option with big base not with small ones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the base unit with three handsets. Reception is good throughout the house - upstairs, downstairs, and in the basement office. Like the speakerphone feature and the ability to build a call block library to store unwanted callers. I downloaded the user's manual for quick reference and easier searching. Set-up was easy and pretty much plug and play. The user's manual does a good job of listing the menu items for programming additional features. Overall, it's been great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great for Handicap Seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changing home phone carriers, forced the upgrade of home phones. From 1951 to 2019 is a huge change. Basic setup was easy for a non technical person. Love the answering machine feature where all handsets play message while base recorders, making it easier to monitor without chasing the message at the one phone on the other side of the home. Being free from the phone cord is liberating and helpful to handicapped people within household. Caller ID came free with new carrier and some numbers require a 1 in front of the area code. Digital readouts of numbers calling have been wonderful. Having a long house, 2 stories, this product is so very necessary for handicap residents. Hope holsters are made for home handsets so handicap people cane have hands free for wheelchair, walkers, canes.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Cordless phone system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate helped me choose the product best suited for my needs. Explained in detail how to use this phone system includimg the call blocking feature which I badly needed. This system works great. I was receiving approx 30 spam and telemarkers each day. Since installing this system, I have received NONE! Thank you so much !!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Diane! Thank you for sharing your experience! We're thrilled to hear the phone system has been such a great solution for blocking unwanted calls and that the sales associate provided helpful guidance. It's wonderful to know the system is working perfectly for your needs, thank you for choosing Panasonic! - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Panasonic phone(JW-Syracuse, NY)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this product for my mother. She absolutely loves it! Great volume sounds very clear and very easy to setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you so much for sharing this wonderful feedback! We’re happy to hear your mother is enjoying the clear sound and easy setup, making every call a joy is exactly what we aim for. Your 5-star rating truly means a lot to us! Wishing you both many great conversations ahead! - F Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Panasonic - KX-TGE645M DECT 6.0 Expandable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone set has been PERFECT! I LOVE the call-block feature which has made ours home more quiet since we have been able to block unwanted calls. In addition, the phones are attractive and the Customer Service technician who assisted me in selecting this particular set couldn't have been more helpful. Thank you Best Buy!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for sharing your experience! We're so glad to hear the phone set has been perfect for your needs and that the call-block feature has brought more peace to your home. It's great to know you're happy with both the design and functionality! - S Panasonic

  • Pros mentioned:
    Caller id, Sound quality

    Rated 5 out of 5 stars

    Best 3 phone answering system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose the three phones. I couldn’t find that setup anywhere else. I like the quality. The only thing that I have a problem with is getting the main screen to show the date and time. It’s probably something I did. I’ve also never heard a phone announce who is calling. That is a great feature. I would definitely recomend this unit .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Panasonic 5 phone set was fantastic. It was an easy set up. The calls are clear and the additional keypad is a plus. Very affordable price too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Laurie! Thank you for your kind feedback! We’re glad to hear that the phone set was easy to set up and that you’re enjoying the clear call quality and added convenience of the extra keypad. It’s great to know you found it to be a good value as well. - S Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Panasonic phones are the BEST!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic is the BEST cordless phone system - they look great and last a LONG time! It is the only phone I will buy. Very dependable and easy to use. I only bought a new set because the batteries were running low and I wanted a new set rather than buy battery replacements.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We truly appreciate you took the time to share your thoughts with us! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phone purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phones were easy to set up and work well, even for an older person. The sound is very clear. I am glad to replace older phones that I have had for years.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your fantastic review! We're so pleased to hear that the phones were easy to set up and are working well for you. Clear sound quality is always a top priority, and it’s wonderful to know the product has been a great upgrade from your older phones. We truly appreciate you choosing our product and sharing your experience! - F Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these phones for my father. He is in his 90s and is very hard of hearing. They were easy to set up, and now when I call him I don't have to yell into the phone for him to hear me. They deliver excellent sound quality. Highly recommended.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are excited to hear that the product meets your expectations! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Easy set-up. Batteries charged very quickly. Very good volume. Very easy to operate.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mark! Thank you for your feedback! We’re glad to hear the easy setup, quick charging batteries, and clear volume are making your Panasonic phone enjoyable to use. - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good choice for home landline phone set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was a replacement for a similar but much older system whose last working handset finally wore out this year. This product was easy to set up and easy to use, and we are very happy with it.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your kind review! We're delighted to hear that the phone set was easy to set up and use, and that it’s been a great replacement for your older system. It’s wonderful to know it’s serving your home well, thanks for choosing our product! - F Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Full of useful features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is full of features. The buttons are large and easy to read. Screen lettering is large and easyvti read. Sound is clear. The only drawback is that the light that indicates a message is on the upper back of the phone, so it’s not visible when looking at the front of the phone. An unexpected plus is that we don’t have to listen to our outgoing message when the machine picks up.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good system, worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good sound quality and easy to use. We have not used all the features yet but what we've used so far has been good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If your looking for quality phones this is it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are amazing, easy set up, we live in a 2 story house and the connections to every phone is flawless, batteries lasted when we lost power with the home station on my battery back up to keep connected to phone line. The price was good for these amazing phones, I recommend them to my friends and family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and recommend it to others! -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Panasonic Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new KX-TGE633M phone with answering system. We had an earlier model for a number of years and liked it. This one was easy to hook up, and input the phone book, which automatically transferred to to the other two headsets. The new batteries are much better than the older model special one. The The phone, answering system, talking caller ID, and call waiting are working very fine. Very satisfied, and would recommend it to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Panasonic. Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is one of the few households that still prefer hand-held cordless phones. We have cell phones but prefer to talk on handsets when we're home. Needless to say, we are probably in the minority. There's not a whole lot of selections these days, especially since we wanted five handsets. We decided to give this produect a try and were more than pleasantly surprised with the quality and all the features that were available with this phone. We couldn't be happier!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We can definitely say that you are not alone. There are still so many people that use the landline telephones for exactly what you described. We are happy that you found just the right telephone that meets your needs. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to program numbers you want for quick calling or caller id. Like how caller id announces the incoming call. Answering machine easy to set up & use also.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this product. It actually had more features than I thought it had. Clear sound, and easy to install.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your feedback. We’re delighted to hear you’re happy with the product and pleasantly surprised by its features. It’s great to know the sound is clear and the installation was easy. We appreciate you choosing Panasonic. - S Panasonic