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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,831 reviews
  • Rated 5 out of 5 stars

    Sales person and installers were exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything worked out as I was told. This is the first time that I ordered appliances from Best Buy and the sales staff and the installers were absolutely great. The appliances arrived on time and the installers did a super job including vacuuming where the old appliances were.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phone purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phones, convenient and easy to program. Clear sound.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. -C Panasonic

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Second time buying this model. Always reliable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! It’s great to hear you’ve returned to this model and continue to find it consistently reliable. Knowing it’s earned your trust not just once, but twice, means a lot to us. We truly appreciate the 5 stars and your continued confidence in our telephones! - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    They do the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system is fine, easy to set up and use. Simply put - it does what it is intended to do. Got great value on it with an American Express special offer through BestBuy.com ($50 back on purchase over $50).

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We used to get constant telemarketing calls every half hour. With this new system we don't get any anymore. We just get the regular calls from friends and family.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're so happy that you enjoyed our product! Thank you for leaving feedback for us. -C Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice product. In addition, to visual caller ID the product provides audio ID also. We have not experienced any reception loss when moving further distance from the base station and battery life is good. I also like that you can add additional telephones if needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have consistently purchase this brand and style for a reason. Easy to set up and use. The charge does not seem to last long but that is why we have three. This is a good system with good reception throughout the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to use and program. Just what we needed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to assemble

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic phone system at the Best Buy store and read all the details. Setting up the system was very easy. Once charged, all the phones and answering machine work efficiently. The voice quality from the answering machine is perfect. Messages are clearly understood.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Has its quirks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The multiple hand sets and price point are a plus. But, battery life is not the greatest. If left off the charging unit for several hours, it will alarm “low battery, low battery” until you get up in the middle of the night to place it on the charger. Additionally, when a number is dialed in, if you don’t hit the dial function just right, the phone will dial, but the call does not go thru. Otherwise, it’s fine.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Ten out of Ten

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love all the features!!! Love the calls don't even get thru so we never hear unwanted calls!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thanks a ton for the fantastic 5-star rating! We’re so glad you’re enjoying the features and the peace that comes with fewer unwanted calls. Here’s to many great conversations and plenty of quiet moments ahead! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Poor instruction manual

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operating instructions are not clear Menue is hard to use the sound is very clear and the distance from the master unit is good

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out. We would like to provide you support for this product, please contact our Customer Service Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Reliable phone with call block

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has ability to block unwanted calls and some other nice features. Have had a Panasonic land line phone for over 10 years before it finally died, they’ve been reliable and hold up well. Only wish it had more ring tone choices.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled to have you as part of the PANASONIC family! Thank you for sharing your kind words with us. We look forward to hearing from you again soon! Panasonic

  • Rated 4 out of 5 stars

    Panasonic Cordless Phones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed some new landline phones and these phones serve their purpose for me. They were price within what I was looking for and since I have been using them they work very good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! -A Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Cordless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd set my 1st I could have the phone off the charger for a day before it would be down a bar, this set 6 hours and it's down a bar, however it works very well. I do recommend this.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to provide us and the community with your thoughts! We appreciate the five stars and are happy to hear you like the product. -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Phone works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system took minutes to install and use right out of the box. Setting time and date and recording an outgoing message was easy. Using the various features is intuitive as this phone system is very user friendly. I'm glad I purchased this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good phone system, easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many people don't use landline phones, we do and this Panasonic phone system is our third set. Its nice that the learning curve is nil, since it just like others. I like that.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    good price for a good telephones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is being more them a few month that I being using this telephones and I really like them, all the features are working great and no complains at all

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what was needed. Love the call block feature that keeps annoying solicitors at bay. The ring tone, however, bothers my dog who howls whenever the phone rings regardless of which tone is selected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Really like these phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these phones, because of the call block feature. It is wonderful. It allows you to block up too 1000 soliciting calls. So far these phones are working out great. I found them very easy to program to our preferences. Would purchase again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic