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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,831 reviews
  • Rated 5 out of 5 stars

    petal, ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and good phone. Like to have five phones. Easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Patricia! Thank you for your feedback! We’re glad you find the phone affordable and easy to use. Having five phones sounds like a great setup! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    home owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy to set up. Like the product alot. matches interior.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great phones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones and easy to use. I went back and purchased more.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Panasonic phones. They are easy to work. Just plug them in. I love Best Buts, they delivered the phones in a timely manner. Kept me informed about the delivery.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was purchased for a family member who is happy with the product. It's very easy to follow instructions made it easier for her to setup.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great set up for elderly parents.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones for my parents. We wanted them to have phones in multiple locations given their age. Very happy with the product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great phone system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought 5 phones were to many but it is really nice to have them in several rooms. If there is a message left the phones flash so you know, not just if you look a the message machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    Portable Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok but not what I was expecting. There is noise on the line when I talk to someone, like an echo. I'm not happy with this purchase

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for sharing your feedback with us. We’re sorry to hear that your experience with the portable phones hasn’t met your expectations, especially regarding the noise and echo on the line. We recommend keeping the phone away from electrical or radio emitting devices to avoid audio interference. Your input is important to us, and we’ll make sure it’s shared with our team as we work to improve our products. We truly appreciate you taking the time to leave a review, and we hope there’s an opportunity in the future to better meet your needs. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This New phone system at first was a little difficult to get used to but once we understood the mechanics of all the features then it became very easy not only to use but to maintain the proper care of the phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    HANDY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cordless phones! The only con that I have is that the battery has to be charged every day

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying these phones they are vey reliable and very easy to set.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panisonic is a good product as far as cordless phones . This is my second set in the last fifteen years and they are pretty durable and lightweight and easy to use with good battery life .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    We really like these phones !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to upgrade from our old, worn out V-Tech cordless phones. I had purchased some Panasonic phones for my mother in-law and she really liked them so I thought I would try Panasonic as well. These were easy to set up, have a large, easy to read display and keypad and the caller block feature is great ! Don't recognize the 800 number calling in ? Hit the caller block button and it adds the number to the blocked numbers list. We love all the features these phones offer.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, we are very happy to hear of this. Enjoy the unit and thank you for your purchase! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and setup. When using speaker the calls are not as clear when not on speaker but still can hear and understand the person talking.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Mrs Tedder

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been with Best Buy for many years and to date I have no complaints whatsoever.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your continued trust and kind words! We're delighted to be your choice for so many years and look forward to serving you for many more. - F Panasonic

  • Rated 4 out of 5 stars

    Great phone(s) for 90-year old Nanny

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone(s) for 90-year old Nanny - big, clear display and the voice announcement of who is calling helps Great Grandma prepare for the call.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for taking the time to share your feedback with us. We're so glad to hear that the KX-TGE633M phone system is working well for your 90-year-old nanny, with its large, clear display and helpful voice announcement feature. It’s great that it’s making communication easier! We appreciate your review and your thoughtful recommendation. -C Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Not a cold phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone except it didn’t get too cold when I put it in the freezer and I like to have a cold ear when on the phone for a long time.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Please do not place the device in a freezer. Panasonic

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Pretty Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that they appears to need charging more often than my older Panasonic Cordless phones. Other than that, they're quality phones with all the features

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    PHONE SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great phones! I had my old set for over 10 years and updated this year.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Really like the call block feature. Wish you could listen to messages from one of the extra phones easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. We are happy that the KXTGE645M meets your expectation. Panasonic