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Customer reviews

Rating 4.5 out of 5 stars with 2829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,829 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Panasonic Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound and easy to use. Looks smart easy to set up options,

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Margaret! Thank you for your great 5-star review! We’re happy to hear you’re enjoying the clear sound and easy setup of your Panasonic phone. It’s designed to be both smart and simple, glad it’s working well for you! - F Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great Panasonic Phone System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this new KX-TGE633M phone with answering system. We had an earlier model for a number of years and liked it. This one was easy to hook up, and input the phone book, which automatically transferred to to the other two headsets. The new batteries are much better than the older model special one. The The phone, answering system, talking caller ID, and call waiting are working very fine. Very satisfied, and would recommend it to others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with Panasonic. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Easy to use handsets. Nice upgrade to our home phone system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jen! Thank you for your feedback! We’re glad to hear the sound quality and ease of use met your expectations. It’s great to know the phone system has been a welcome upgrade for your home. - S Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phones for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ours is one of the few households that still prefer hand-held cordless phones. We have cell phones but prefer to talk on handsets when we're home. Needless to say, we are probably in the minority. There's not a whole lot of selections these days, especially since we wanted five handsets. We decided to give this produect a try and were more than pleasantly surprised with the quality and all the features that were available with this phone. We couldn't be happier!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We can definitely say that you are not alone. There are still so many people that use the landline telephones for exactly what you described. We are happy that you found just the right telephone that meets your needs. Panasonic

  • Pros mentioned:
    Caller id, Ease of use

    Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, easy to program numbers you want for quick calling or caller id. Like how caller id announces the incoming call. Answering machine easy to set up & use also.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Phone System For Our Home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently ordered this phone set to replace my old phone system that was 15 years old. These are quality phones, set up is very easy and an excellent price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Basics Are Easy to Figure Out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Phone set has a very good sound and basics are easy to figure out. There are a lot of features that require looking at the instruction manual, but the features are easy to use with instructions. One thing I really like about this phone is it does not use "special" batteries. AAA is the battery size which can be found easily in the Nickel Metal Hydrate rechargeable. The second Item that is extremely helpful is the call blocker. This can be used when a call comes in that you do not want contacting you. This call may be quickly blocked forever.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Landline phone system!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and great price. Easy to set up and program phone numbers. The call blocking feature is an added plus. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic Cordless Phone System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are very happy with these landline for our business. We use them everyday with no issues. It even came with the voicemail already set up so customers were able to leave messages for us right away. I like that I can check the messages from any one of the phones. The black color is great and always looks clean. Highly recommend.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Chelsy! We're so pleased to hear that your new Panasonic phones are serving your business well! It’s great to know the setup was seamless and that features like shared voicemail access are making daily communication easier. Thank you for your recommendation, we’re proud to be part of your day-to-day operations. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Good replacement for our old Uniden

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty much what we were looking for in the way of 5 handsets. A great feature that our old set did not have is the ability to block up to 1000 numbers! This is something we all need in this day & age. The sound quality sometimes isn't the best, but you can adjust the volume for call clarity while on a call. I wish the base had more redial ability like the handsets. It only holds 1. The handsets are infinite. With speaker phone & intercom options, this phone is the best replacement for what we were used to. It does have an answering machine that we don't use as we subscribe to voicemail with the phone company.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your review.
      We appreciate it and look forward to hearing from you again! Panasonic

  • Rated 5 out of 5 stars

    happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delighted with my purchase Excellent product of very good quality and durability. Panasonic - KX-TGE645M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Metallic Black

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the wonderful review and for sharing your satisfaction with the telephone system. We’re delighted to hear you’re happy with your purchase and that the quality and durability met your expectations. Your five-star rating is truly appreciated, and we’re glad it’s serving you so well. - F Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and Attractive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up in no time. Easy to use and attractive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi! Thank you for the wonderful review! We’re so glad to hear the setup was quick and easy, and that you’re enjoying both the functionality and design of your telephone. - S Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 4 out of 5 stars

    Replacement Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I rated them good because I have only had them for a month. I've owned Panasonic phones prior and bought these as a replacement. I love the block feature on this phone. It also has a talk feature by announcing the caller. The only issue with the talk feature is it is not as clear as I would have expected and does not pronounce names very well, but humorous. Overall, I do like the phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Great phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone for the price! Easy to set up and use. Love having the ability to block unwanted calls. Has a robo call blocking function, but be aware that means ALL robo calls. So if you get any from school, Dr appointment reminders, pharmacy reminders etc. you will have to add them to the phonebook(in directions) or they will also get blocked. Not hard to do!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Yes the Call Block feature is a great feature and its super easy to set up! Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Great quality cordless phones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work great and have plenty of helpful features to let you set up how you want them to operate, the call block function is a great way to help eliminate those pesky robo calls and telemarketing scams, Panasonic phones are extremely well made and have proven to be long lasting quality made phones that will still be working for many years to come.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Homeowner

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, ease of use - always need a back up device and this unit fills the need.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful review! We're so glad to hear that the telephone is meeting your needs and serving as a reliable backup device. It’s great to know you’re enjoying its ease of use. Stay connected with confidence! - F Panasonic

  • Rated 4 out of 5 stars

    Good Telephone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product which works well. The phone has excellent range.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We're glad to hear you're enjoying the excellent range and performance of your telephone. Your support means a lot to us! - S Panasonic

  • Pros mentioned:
    Call blocking, Caller id

    Rated 5 out of 5 stars

    I like the features these phones have.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones work well, and have features other phones do not have---like, they announce who is calling so we can decide whether to take time for the call or not. They allow you to block 250? calls. They also verbally call to you when the battery in one of the handsets is low. I am not losing the phones as much, now since the handset calls to me before it runs out totally. The quality of the calls are also good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use, Features, Sound quality

    Rated 5 out of 5 stars

    The features I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these phone based on my experience with a similar model of Panasonic phones. These are updated and have new features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Home Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these phones. They are easy to hold. They have good sound quality and were a great bargain. We are only using two of the three units at the moment. The features are easy to use. I have not set up the blocking feature yet but that is the one that has us the most excited, no more robocalls!!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

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