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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 2,798 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice set of wireless phones. They have descent range and a nice big font so that my mother can see it. The only thing that could have been better is the loudness of the speaker phone. I wish the speaker phone was louder but other than that it’s great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great cordless phone set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery on one of my old cordless phones was not holding a charge anymore, and it was finally time for a replacement. This was just what I needed--three phones that I could locate in different parts of my house. The phones were easy to install and work well. I knew that Panasonic makes good products, and I'm very happy with these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this phone to replace older, obsolete Panasonic system. I hoped it would link to existing hand sets, but it wouldn't or I haven't figured it out. Crisp clear audio, no cord to deal with on base unit. plugged into home cellular link without problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Stephen! Thank you for your amazing review! We're happy to hear the phone provides clear audio and was easy to set up with your home cellular link. We understand that linking to existing handsets can be challenging. Your new phone needs to be compatible with your old handsets for them to work and be able to connect them. If they are compatible, on your old handset, press MENU then the pound key (#) and type 130. Then press Locator button on the main base unit to connect the two. Hope this help and thank you for choosing us! - F Panasonic

  • Rated 5 out of 5 stars

    Good phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the system is working fine. We had an older additional water proof add on phone that was being used with our old Panasonic system that was still working fine, and it hooked up to the new phones just fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for your wonderful 5-star review! We’re so glad to hear that your new phone system is working well and that your older waterproof add-on phone connected seamlessly. It’s great to know the compatibility made the transition smooth for you! Thank you for choosing our product, and we hope it continues to meet all your communication needs. - F Panasonic

  • Pros mentioned:
    Call blocking, Ease of use

    Rated 5 out of 5 stars

    Found exactly what ws needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic phone system (4 handsets) is just what we needed. The Call Block works great and it's easy to operate. The screens are nice and bright. Big feature is the instruction manual! It answers any and all questions you might ask. Highly recommended!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Excellent system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Easy set up. All the controls you might need. The volume is just adequate but acceptable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    New era

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy for changing my phones. It took a while to make the decision . It is a big change. Now I can hear well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for sharing your experience! We’re delighted to hear that your new Panasonic phones have made such a positive difference and helped you hear clearly. It’s great to know the change was worth it! - S Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Easy to Use System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone system has been easy to setup. I like the large buttons on handset. Easy to read screen.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good features. Directions could be confusing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works fine as expected.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as expected............................

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for the 5-star review! We’re happy to hear the telephone is working just as you expected. Reliable performance is exactly what we aim for! - F Panasonic

  • Rated 5 out of 5 stars

    Something old , some thing new

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a reasonable phone. My pass phone was Panasonic. I had it since my son was 10yrs old. He Is 33. I like the way that you can hear the message anywhere in the house. It also tells you when it needs to be charge. Still trying to learn how,to delete one message instead of all. How to leave a voice mail as well. Overall, the price was reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    3rd Panasonic system in 26 years.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Panasonic product. Sound and volume is good and loud. Our last phone and the one before it were also Panasonic. We've replaced when ever we move, but we outstayed the previous unit. Generally about 10 years is when we replace.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey there! Thank you for your thoughtful 5-star review! We're thrilled to hear that you're enjoying your KX-TGE645M and that the sound and volume are meeting your expectations. It’s great to know that you've had such a positive experience with Panasonic phones over the years and that they’ve stood the test of time for you. We truly appreciate your loyalty and trust in our products, and we look forward to continuing to serve you for many years to come! -C Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Stylish Phone System with Nice Additional Features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, easy to program, home phone system that meets my needs. Capable of notifying me via a message to my cell phone if I receive voice messages/voice mail while away from home. Provides phone access in all essential rooms of the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hey John! We deeply appreciate that you took the time to provide us with your feedback! We’re delighted to hear that the KX-TGE645M phone system is not only easy to use but also enhances your home communication with features like mobile notifications. It’s wonderful to know it’s fitting so seamlessly into your daily routine. -C Panasonic

  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Expandable Phone a good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone system works well for a home that needs the ease of answering from several places. The expansion capability works very well too. The directions can be a bit confusing. I had a prior version of this phone and some of the new functions are more difficult to use, some are easier.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 4 out of 5 stars

    purchaser

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th purchase of landline phones, two from AT&T n two from Panasonic, have found that Panasonic works best and has less static when speaking on the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your feedback! We’re glad to hear you’ve found Panasonic phones to be the most reliable with clear sound quality. Your continued trust in our products means a lot to us! - S Panasonic

  • Pros mentioned:
    Features

    Rated 5 out of 5 stars

    My phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these phones!!! One thing I like is the blinking light on all the phones to let me know when I have a message.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Jamese! We’re so glad to hear you’re enjoying your Panasonic phones! The blinking message indicator is a small touch that makes a big difference, and we’re happy to know it’s been helpful. Thanks for sharing your experience! - S Panasonic

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great for call blocking difficult for talking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy with this phone system. It is especially nice to be able to have calls blocked that were nearly constant robo calls. but to also be able to block those live annoying callers as well is a blessing. One bad thing about the phone is the lack of volumn on the speaker. I am not hard of hearing and I can barely hear people on speaker. It is a little better on the phone direct but could be a whole lot better in my opinion. My husband cannot hear them at all so that is an issue.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! To adjust the volume during a call, simply press the up arrow on the handset repeatedly. To adjust the ringtone volume, navigate to MENU #160, then press the up arrow to increase the volume > press SAVE. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Terrific upgrade for Grandma

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to replace the V-Techs I had bought for my Grandma previously. These Panasonics were super easy to setup, easy for her to pickup and use, and above all else - she can hear better on these. On the other end the sound quality is much improved as well. Well worth it for people that still use landlines!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great set of Cordless Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these phones after I retired my other Panasonic cordless phones that I had for over 5 plus years. This product comes with several handsets which is wonderful. The range has been great along with the clarity of the calls. Setup was very easy and the answering machine a plus. I would reccommend this product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! Panasonic

  • Rated 5 out of 5 stars

    Great phone for a senior citizen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am excited about the phone because the phone audibly announces who is calling. Should you have a problem locating the phone in the house, by simply pressing one button on the base phone you can locate the phone. The large font on the phone is great for senior citizens or those who have reading problems.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

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