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Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,844 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for business use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these phones in my salon, I’ve had them for a year without any issues whatsoever. Very affordable and great quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -A Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Panasonic phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these phones very much. They are easy to use and operate. It was a good decision to purchase these phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What title?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used these phone before. I like them better than AT&T phones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Phone party!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am PLEASED TO THE UTMOST SO FAR! Enough phones to spread all over the house.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 5 out of 5 stars

    Great phones for older people.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase phones for my parents to use who are elderly. Phones were very easy to use with larger numbers and display for easier viewing. My mother really likes the speaker phone feature due to her hearing loss which helps her here ar purchased phones for my parents to use who are elderly. Phones were very easy to use with larger numbers and display for easier viewing. My mother really likes the speakerphone feature which helps her hear conversations better due to her hearing loss.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great house phone!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom. Her old handheld was wearing out. This was easy to set up and just the right amount of handhelds for her main 3 rooms. Also easy to use!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Excellent Panasonic land line

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up; good audio; takes up little space; lots of convenient features including blocking calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and a great display.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 16 years with our old phones, it’s a real treat to use these. There is a voice activation that tells who is calling and numbers easy to press.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Quality not as good as previous Panasonics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones feel flimsier than the ones I had previously, and they don't sit on their bases as solidly as before, easy to knock them off. Definitely harder to set up (too many options and directions are maddeningly hard to follow). I have it set so I can hear who's calling if they leave a message, but that doesn't always work. I would give it a "maybe", rather than a "yes" or "no."

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Much needed upgrade

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced older units that showed it’s age. Rather than replace batteries, we just replaced them all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    less run, now walk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this item was purchased for my mother-in-law, so she wouldn't have to run when the phone rang

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Pros mentioned:
    Call blocking
    Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Returned because of low volume on speakerphone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the cordless phones for the call block feature and that worked fine. Returned the phones because the speakerphone volume was too weak and could not be increased!

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Answering machines

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to install. Volume on the answer machine has great volume.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    Don't waste your money!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I could give a negative star review. Everything about these stinks! I don't even know where to start. I purchased them for my senior parents. They like have multiple phones to reach out to. After installing everything, they told me that the answering machine volume is so bad that they can't hear the message. I tried increasing the volume to max and it barely did anything. Useless!!! I then reached out to Panasonic customer service and received an email back from someone I'm pretty sure was located in a different country who asked me for my address, etc. And why is my personal information relevant for an inferior product? So mad! I tried returning to Best Buy, but they said "no" because it was outside of its return window. Absolutely no resolution to this problem. I didn't even want a refund. I just wanted to swap out for another model with better volume.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re truly sorry to hear about the challenges you and your parents have had with the answering machine volume and the experience overall. We understand how important it is to hear messages clearly, especially for seniors. Please know your feedback is valued and will be shared with our teams to help improve future products and service. Thank you for taking the time to let us know. - S Panasonic

  • Rated 5 out of 5 stars

    Very much worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model replaces my old one from almost 20 years ago. I love having a landline. I hope this one lasts 20 years, too.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Mary! Thank you for choosing Panasonic again and for sharing your loyalty over the years. We’re glad to hear you value having a reliable landline, and we’re committed to delivering quality products built to last. Here’s to many more years of dependable service with your new model! - S Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice addition to my house

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase now have a cordless phone in every room in my house. Very easy to set up and use.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Caller id

    Rated 5 out of 5 stars

    Great home phone system

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great in my home. Features I like most are Caller ID and the answering machine. I screen all calls and let it get those annoying sales calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great phone

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy setup. simple; works great. Great for conference call as you can turn on the speaker and stand the phone on the desk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Panasonic cordless phone works well and has good sound quality. I would recommend this phone / answering machine as a suitable upgrade for any home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some excellent telephones. Easy to install in all rooms in your home.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. -C Panasonic