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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2764 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 2,764 reviews
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    nice system, speaker phone could be louder

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spouse is very hard of hearing, I was disappointed that the speaker phone was not as loud as our last phone system. Do like that it can be used as an intercom system. other than the speaker I like this phone system, print is large enough for spouse to read.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Panasonic

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Solid buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always trusted this brand and have not been disappointed with these phones. Good price and not a lot useless features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi James! Thank you for your valuable feedback and the 4-star review! We're so glad to hear that you’ve had a positive experience with the brand and that the phones meet your needs without unnecessary features. We aim to provide great value with simplicity and reliability, and it’s great to know we’re meeting those expectations for you. - S Panasonic

  • Rated 4 out of 5 stars

    Panasonic phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works fine, though I should have bought just a single phone. It has answering machine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Thank you for your review! We’re glad to hear your Panasonic phone is working well and that the answering machine is meeting your needs. We appreciate your feedback and hope it continues to serve you reliably. - F Panasonic

  • Rated 5 out of 5 stars

    Functions well and nice looking phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well and looks good! I have one set in family room, other in study and bedroom. Very convenient to pick up the phone

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Jing! Thank you for sharing your experience! We’re glad to hear the phones are convenient and fit seamlessly into your home. It’s great that they’re helping you stay connected across multiple rooms! - S Panasonic

  • Rated 4 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice reception for my mother and great phones thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Phones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect phones for our household. Easy to use and very inexpensive.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Louise! Thank you for your feedback! We’re so glad to hear the phones are perfect for your household, easy to use and budget-friendly! - S Panasonic

  • Rated 5 out of 5 stars

    Best purchase I have made in a while :)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THESE!! As someone who lives in a house with visually challenged people, the large, dark print in the screen with the white background make them easy to read, and being able to set it to announce the name and number of the caller is a great feature too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Pros mentioned:
    Features

    Rated 4 out of 5 stars

    Great New phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had think/these phones for a few weeks now, and have no complaints. Probably could score 5 starts at this price point, but not over all excellent. Good sounds and features, and I do not use the answering machine. I would recommend this product to those looking for land line home phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    dial 1 to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my sister to try and stop the non stop calls from calling and it worked!! They won’t dial 1 to connect.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Lola! Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating! It’s fantastic to hear that the KX-TGE633M phone system helped put an end to those nonstop calls. We’re so glad it worked for your sister! -C Panasonic

  • Rated 5 out of 5 stars

    Great set of phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phones the display and numbers are big enough to see. has a lot of option like different ring tones and can set up contacts in catergories family friend doctors co-workers. It has talking caller ID which my other phone had whenit says the name on this phone you understand the name as it says it very clear.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone system. Everyone at the Setauket store was extremely kind and professional to me. They gave me the red carpet experience as if I was going to the Oscars.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Gloria! We’re thrilled to hear about your excellent experience with both our phone system and the team at the Setauket store! Providing outstanding service and quality products is something we take great pride in. Thank you for sharing your story! - S Panasonic

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Second time buying this model. Always reliable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the wonderful review! It’s great to hear you’ve returned to this model and continue to find it consistently reliable. Knowing it’s earned your trust not just once, but twice, means a lot to us. We truly appreciate the 5 stars and your continued confidence in our telephones! - F Panasonic

  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup, good range, fast charging, easy to install

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Very Good System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, easy to install and lots of usable features. Very satisfied purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Cordless Phones - An Excellent Purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These landline phones are easy to use. Voice quality is excellent and setup for voice mail etc. is quick and easy. And the black phones I purchased are sleek and fit in with my decor.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! Thank you for your wonderful feedback! We’re glad to hear the phones are easy to use, have excellent voice quality, and complement your decor. Your satisfaction is our priority. - S Panasonic

  • Pros mentioned:
    Call blocking

    Rated 4 out of 5 stars

    Excellent basic home telephone system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous phones died (after 12 years). These replacements nicely meet our needs - all registered phones (up to 6) sync; names and numbers are displayed in large easy to read type, you can save up to 100 numbers, and you and block - hurray! - Spam calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    Panasonic Phone System

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this product a couple months now and it seems to be working as expected. It’s a good price and a good product. I’ve had Panasonic cordless phones before and they served me w3ll.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the 4 stars! We’re happy to hear you’re satisfied and look forward to any suggestions you might have. -C Panasonic

  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Landlines still necessary!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate with all the features you need. Programming and general set up of these phones was pretty quick. My elderly in-laws can use them without a problem.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Good quality for the price. I would recommend them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your experience with us. We're thrilled to have earned your 5-star rating. -M Panasonic

  • Rated 5 out of 5 stars

    Best phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best phone system for the money ..high quality...functionality...easy to see

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your support. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! -C Panasonic

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