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Customer reviews

Rating 4.5 out of 5 stars with 2844 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note that this product is highly regarded for its ease of use, excellent sound quality, and effective call-blocking capabilities. While users appreciate the comprehensive feature set and simple setup process, some have expressed concerns regarding the longevity of the battery. Additionally, while most find the performance satisfactory, a few users have noted that the volume levels and reception consistency could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,844 reviews
  • Cons mentioned:
    Instructions

    Rated 4 out of 5 stars

    too many options

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    too complex for my needs Still haven't figured out how to delete messages Its a nice phone but I think not for my needs The directions booklet is also difficult Each option is written for the cell attachment then the base then the other phones you think ur reading the appropriate directions and then realize its either not for the base but for the cell attachment The explanations keep jumping around

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Dear customer, thank you for your review. This is indeed a good unit with many useful features. In order to answer your questions please reach out to our online chat support: https://shop.panasonic.com/contactus Mon-Fri, 9am-5pm EST Panasonic

  • Rated 1 out of 5 stars

    Outdated equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this phone and found one review on the best buy site. I asked the Manager if this was new equipment or why was there only one review. He said it may be new equipment that Panasonic would be trying out and that he did not know for sure. I check prices for price match and could not find any. The phone was purchased at full price. I go home and try to register my equipment for warranty with Panasonic and it would not register. I called their customer support and they stated that Panasonic no longer makes this item. I was so disappointed that I paid full price for equipment that is no longer made and does not have the newest technology. I went to local Best Buy and asked why they did not alert the customer by reduced price for old equipment and there statement was that is just the way it is. Buyer beware if you don't won't old equipment. Not pleased due to this reason as I wanted the newest technology and also not pleased with the pricing in this situation. Also I can't register this item with Panasonic warranty which I wanted to do in case there were any recalls with the product.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    MY PANSONIC PHONE SET

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PANASONIC EXPANDABLE CORDLESS PHONE SYSTEM WITH DIGITAL ANSWERING SYSTEM. MY OTHER PHONE SETS...I REALLY LIKE THESE PHONES AND I HOPE THEY LAST AS LONG AS MY OTHER PHONE SETS..10 YEARS..!! .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Panasonic Telephone.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic as one of the best top landline telephones. Very good product eve used not long ago.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Tenant Council president

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it supposed to work. It’s just what I needed. I’m satisfied, Customer

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 4 out of 5 stars

    Panasonic Land Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Programming the phones was more difficult than normal because the instructions were not as clear as they should have been, and more complicated than the old panasonic phones being replaces.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit.
      We would appreciate it if you would provide us further information regarding your experience in order to determine how we can provide you with a solution.
      You can reach out to us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. Panasonic

  • Rated 5 out of 5 stars

    So far so good, better than expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thiught I would try, so far better than expected. There are slot of rumors about buying from Best Buy, so I took a chance, I really want a stereo with cd and gps but, it costs more and you have to make an appointment to install. So I bought phones instead.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 4 out of 5 stars

    I like the call blocker on my phone

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't need the answering machine and I need to remember to keep it turned off because I can check my messages remotely from my call notes. I like the call blocker. I didn't have that on my old phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Cons mentioned:
    Reception

    Rated 3 out of 5 stars

    New land line phones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reasonable price and features, but performance is not as good as we wanted. Reception and clarity are inconsistent.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. -M Panasonic

  • Rated 5 out of 5 stars

    Great Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this set of phones for my business and they work great. Use them on a daily and never have any issues.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Great cordless landline phone system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic - KX-TGE674B DECT 6.0 Expandable Cordless Phone System with Digital Answering System was easy to set up and has a plethora of great features!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We still resist "cutting the cord"! We replaced our decade old land line phones with the Panasonic KXTGE633M set. We are very happy with this choice. Great value for the price we paid. The numbers are large and all function buttons are easy to read. Phone has good quality audio and nice functions. Very easy to use. Would recommend this particular set. You won't be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Rated 5 out of 5 stars

    Recommended friendly use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use very friendly illumination of larger buttons for my 90plus mother-in-law. Excellent position of button to enable found . Sleek design features include finding misplaced phones holds charges well

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. Panasonic

  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my phone. The reception is very clear, easy to read screen and buttons. Everything about it works for me.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    The System Works Very Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and appears to work very well. I wish the speaker was slightly louder, but I have had no other issues with the system.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Rated 5 out of 5 stars

    Panasonic cordless phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our home. Beeps when you have a message. Can store lots of frequently called numbers. Can block annoying telemarketers calls. Ringer volume controls. This phone has too many features to list here. Good value.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Sparky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had similar Panasonic phones and lasted 9 years so was actually hoping a similar phone was still available. So far no issues but we do t use a lot of the other available features.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Works fine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works fine. However, the first one was defective right out of the box and I had to return and get an exact replacement. The second one works fine.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for providing us with your detailed feedback! -G Panasonic

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Panasonic Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones are great. Easy set up,l. The quality of voice is clear. I always go to Panasonic because of the wuality

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Landline Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones. Got 3 of them. I have one of each in all my rooms including my office.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic