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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2831 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate the KX-TGE674B DECT 6.0 Expandable Cordless Phone System for its ease of use, sound quality, and call blocking features. Many also find the range, caller ID, and setup to be satisfactory. However, some customers have expressed concerns about the battery life, while others feel the volume could be louder and the instructions could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,831 reviews
  • Rated 5 out of 5 stars

    Charlie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set of these phones we have bought. These are replace 10 or 12 year old set not sure. But, they work great!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Almost Gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still using a House Phone and These are a thing of the past, so I picked up 2 sets, These cordless phones with Headset use will be gone soon, I like the Panasonic brand and the look and It works Great !!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your input! We are happy to hear you're enjoying the product! Panasonic

  • Rated 4 out of 5 stars

    Good cordless phone system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cordless phone system, easy to set up. We were looking for a phone with a headset jack, so our options were somewhat limited. Great battery life.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We always strive to provide high quality products. Welcome to the Panasonic family. Panasonic

  • Rated 4 out of 5 stars

    Cordless phone system for old fashion land line.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Panasonic cordless phone system to replace a old (more than 10 years) Panasonic system that was beginning to show signs of age. This one is fully functional and meets expectations.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers button is not working well.Everything esle’s working well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Using the speakerphone feature should be straightforward, requiring only a press of the SP-phone button on the handset during a call. If you encounter any issues such as a stuck button or the feature not functioning, please don't hesitate to contact us directly for assistance. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M Panasonic

  • Rated 5 out of 5 stars

    Love these Phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these new phones! They are very attractive and work really well. It is great to be able to have a handset in so many rooms! We got it at a good price too!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 4 out of 5 stars

    Very Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the bigger screen with larger/bolder information, making it easier to read from a distance. Also like the larger keypad buttons with larger printed numbers/alpha.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Black was $10.00 more than White?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These phones were the had the number of phones and features we were looking for.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Has many great features.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does more than my last phone and one of the new features I like is I can press a button on it and it will locate my cell phone. My only regret is I should have bought the one with 4 phones instead of 3.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    New Panasonic Landline Phone Ststem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was the perfect upgrade to existing system - same brand with newer model. All works great as expected.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    GREAT PHONE SYSTEM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expandable cordless phone system with an answering machine. The battery lasts long on phone. For those who still use landlines, this phone is a great option.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M Panasonic

  • Pros mentioned:
    Features, Sound quality

    Rated 5 out of 5 stars

    Great phone for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone does everything we needed for a home cordless. It has call block, intercom, and voicemail all of which we use. Also the price was right.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review. Panasonic

  • Pros mentioned:
    Call blocking, Sound quality

    Rated 5 out of 5 stars

    Very happy with the phones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds nice and installation was easy. Haven’t had to buy a phone in over 10 years, has ID blocker to help prescreen calls. Glad I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new phones, they are of great value and hold the charge for several hours...I recommend them highly!!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 5 out of 5 stars

    Cordless Phones are GREAT.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Panasonic phones allow me to intercom with other family member throughout the house and I don't have to shout to get their attention. Phone keeps track of who called, when and allows me to keep in touch quickly with others.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the review.. Panasonic

  • Rated 5 out of 5 stars

    Great Land Line Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone system. (My former Panasonic lasted almost 19 years!)

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 1 out of 5 stars

    Don't buy this phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone does not work as it states in the description. Standby states 5 days maximum in eco mode, really 1 and 1/2 days is all I got on all 3 phones. Tried to return to Best Buy, I was told because it was over 15 days (I had it for 20 days), they could not do anything for me. That Panasonic won't allow them to refund after 15 days that I have to go directly through Panasonic. I called Panasonic who told me this phone wasn't even for sale on their website anymore and that they would not refund me for the phone and because I bought it through another seller they couldn't help me. So save yourself time and aggravation, and don't buy a Panasonic phone. I have owned a Panasonic for many years and never had a problem, these newer phones aren't very good. I have never posted a bad review like this before, but talking to several people to try and get some help did nothing. If something goes wrong it will take a lot to get a new one as I was told they don't do refunds when dealing with a phone not purchased through Panasonic site.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 4 out of 5 stars

    not sure what you want here

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    some of the buttons are hard to read at night. I wish they were lit up more

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for sharing your experience with our product! Your feedback is important to us and we’ll use it to continue improving our services! -C Panasonic

  • Rated 4 out of 5 stars

    Mute button in inconvenient spot

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful phone but the mute button is above all buttons and i inadvertently push it with my face while leaning it against my ear and it mutes my voice.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    Panasonic Telephone System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our go to telephone system. Panasonic telephone systems are reliable, and Best Buy’s prices are reasonable.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star review, we deeply appreciate it! -M Panasonic