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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 560 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers often highlight the ease of use, call blocking, and sound quality as significant advantages. Many also appreciate the range and Bluetooth connectivity, along with the multiple handsets included. However, some users mention needing to charge the batteries frequently and express concerns about the volume level for certain users. A few customers also point out challenges with the instruction manual and occasional connection issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 560 reviews
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice phone, would like longer battery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery doesn't last as long as I hoped for. Was replacing an older Panasonic that the battery no longer lasted the entire work day. This one doesn't last that long either.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! Panasonic

  • Rated 4 out of 5 stars

    good devices

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad home phone system. Wish there were more modern looking landline phones available. This seems very blah to me, but it does the job. wish there was a way to silence ringer if you don't want to answer call

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We truly appreciate your input and we are thankful you took the time to write these suggestions in regards to the features of this model. Rest assured your feedback will be forwarded to the proper department and it will be taken into consideration for future developments. Panasonic

  • Rated 4 out of 5 stars

    Lots of features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked that I could load my contacts from my cell phone into this cordless base station. Your cell phone has to be close to the base station for link2cell to work.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Rated 4 out of 5 stars

    Great phone system for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new phones but two things that would be a great improvement, that's why 4 stars The messages could be louder and we lost power and were unable to use our phones, a battery backup would be great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback! Your input helps us understand the customer's experience and improve our products. Panasonic

  • Cons mentioned:
    Battery life, Volume

    Rated 1 out of 5 stars

    To many flaws to recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several flaws in this model - Does not have a light to indicate its charging, charging , speaker volume isn't good even when set a full volume. Worst of all, if you have it out of the charger it announces that the battery is low over, this is ok during the day but its Horrible in the middle of the night when the phone starts yelling the battery is low.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. Panasonic

  • Rated 5 out of 5 stars

    Home phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Panasonic cordless phones. With plenty of expandable phones we can have one in every room. No excuse now for kids to say they couldn't hear the phone.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your purchase! Panasonic

  • Rated 5 out of 5 stars

    This is a set of nice phones, especially for the e

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features are great for seniors like me with the light up easy to see numbers & text, volume control & size. I especially appreciate the number of phones that are included, it's very helpful not to have to run to another room to answer calls. Thank you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the "Call Block" feature. One ring from unknown/unavailable and other weird area code, and there gone and blocked. Link2Cell has a lot of interference. For longer calls move to the cell phone. All else is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Able to place phones where they are needed most.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy to locate phones where I want them. Nice size and easy to pick up. Display has larger characters than our old phones. Also key numbers are easier to read. Thanks for a great product!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for reaching out! We deeply appreciate your feedback and we are happy to hear you are enjoying the product. Panasonic

  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Find a better option

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we were expecting. Quality has gone down hill. Battery life is horrible and sound quality is lousy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range
    Cons mentioned:
    Connection

    Rated 1 out of 5 stars

    Don't Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this phone. Always liked Panasonic so I went with this one but randomly loses connection. Pretty much have to sit by the base to get reception . I even bought an extender for it. Went and bought a vtech super long range phone and it's working great I was over 100ft from the base and answered the phone.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied by this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Panasonic

  • Rated 5 out of 5 stars

    A phone handset is always nearby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these phones for my parents, so they'd always have a phone nearby. I also have these phones and have used the Link2Cell feature to extend our cell phones into other rooms. They've worked very well for both my parents and us.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Data Transfer cable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not know such a data transfer cable existed for connecting a hard disk to a computer so when I found out such a thing existed, I purchased one right away. Works great and can now download data from my otherwise detached hard disk.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    5 Handset Panasonic Cordless phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a very old Panasonic Cordless phone that needed new batteries. The new set has Link to Cell and uses DECT6.0. We can pair our iPhones to the base unit so that we can take or make cell phone calls on any one of the 5 handsets.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Great Cordless Phones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cordless phone system. Clarity on phones is very good. Hand piece very comfortable to hold. This is my 3rd set of Panasonic cordless phones and each time they get better. You be disappointed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 5 out of 5 stars

    Answering machine with my phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was extra special. He knew I was blind and took extra time with me to make sure I understood everything. He did his job efficiently and made sure I was comfortable with the equipment before he left.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. Panasonic

  • Rated 4 out of 5 stars

    Fine landline

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really easy to set up. I was extremely unhappy at first but it turned out that my Spectrum modem was defective….once replaced, the phones worked well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! Panasonic

  • Rated 5 out of 5 stars

    Great sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the amount of handsets given. I upgraded my parents setup and it is very convenient for them to have them in multiple rooms. the voice answer is nice as well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 3 out of 5 stars

    So Far So Good.... had to return to Best Buy....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received my order, Panasonic-KX-TG775S and opened up the pkg. and found that the product had been used. Basically, I purchased a new product and was shipping a used one. This is not Panasonic's fault though. I did get this product from another retailer and the phones work fine. Wish Panasonic would figure out a way to transfer all one's contacts from an old Panasonic phones to new Panasonic phones

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic

  • Rated 5 out of 5 stars

    Excellent Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the Epson 3760 color printer. It was delivered in two days! We are very happy with the quality of the printer in every way. Our sales gentleman was very knowledgeable and helpful in our purchase.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback. Panasonic